Route Trainee - UniFirst

At  Uni First Canada , we Always Deliver—for our customers and our people. Join us as a Route Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands‑on training through our robust, blended learning programs while supporting daily operations and preparing to transition into a full‑time Route Service Representative (RSR) role.

You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts. This is a dynamic opportunity ideal for someone eager to grow, customer‑focused, and ready to build a strong foundation in a field‑based service role.

What Your Role Entails:

Participate in Uni First’s Service Certificate Program:  Engage in a hands‑on training program designed to prepare you for a Route Service Representative (RSR) role.

Support Daily Operations:  Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.

Deliver Consistent, Reliable Service:  Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.

Provide Route Coverage When Needed:  Step in during RSR absences to manage established routes, upholding Uni First’s high standards of service and professionalism.

Represent Uni First on the Road:  Operate a company walk‑in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.

Engage in a Physically Active Role:  Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.

Contribute to Service Department Success:  Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.

Maintain a Predictable

Schedule:

Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.

Core Competencies:

Customer‑Centric Mindset:  You go above and beyond to deliver exceptional service, building trust and loyalty with every interaction.

Time Management & Route Efficiency:  Ability to manage time effectively to stay on schedule, make prompt deliveries, and complete tasks with precision.

Dependability, Collaboration & Communication:  You take pride in showing up on time, following through on responsibilities, and representing Uni First with professionalism and integrity.

Why You’ll Enjoy This Role:

Every day is different:
Whether you're training, riding along, or covering a route, no two days look the same.

A path to career growth:
This position is your gateway to a full‑time commissioned Route Service Representative role.

Make a direct impact:
You’ll be out in the field supporting our customers face‑to‑face.

Qualifications

Driver’s License & Safe Driving Record:  Must be at least 21 years of age with a valid driver’s license, a clean driving record, and reliable transportation. Must meet all Ministry of Transportation requirements.

Educational Requirements:

High school diploma or CAEC is required.

Strong Customer Service

Skills:

Ability to work independently while maintaining a team‑oriented mindset and providing excellent customer service.

Relevant

Experience:

Prior experience in customer service, route sales, or delivery roles is a plus.

Tech‑Savvy:  Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.

Physical Stamina:  Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

Competitive Compensation:  Competitive wages, RRSP with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.

Training & Development:  Formal training through our SCP program to set you up for success as an RSR.

Career Development:  Continuous training and growth opportunities.

Company Culture:  A supportive and inclusive workplace rooted in a strong sense of community.

Stability & Work‑Life Balance:  Monday–Friday daytime schedule, no nights or weekends.

Inclusive Culture:  A diverse and…