PM Supervisor- Fastfrate Group

Position: PM Supervisor- Fastfrate Group )
Fastfrate Group is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals. If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.
Fastfrate Group is one of North America’s largest privately owned transportation and logistics providers. Built on innovation, speed, and reliability, our national network connects major North American markets through seamless rail and road solutions, giving customers the strength of a full-service logistics partner. From TL and LTL to drayage, warehousing, fulfillment, and final‑mile delivery, the Fastfrate Group provides true port‑to‑door solutions.

Our integrated service model delivers seamless end‑to‑end transportation and logistics support designed to move business forward. Being part of the Fastfrate Group offers meaningful career opportunities, professional growth, and the ability to contribute to a company that plays a vital role in keeping Canada moving.
Why You’ll Love Working Here  A workplace where you can learn, grow, and build your career. A culture that encourages new ideas and continuous improvement. Supportive leaders who provide guidance while giving you autonomy. A team‑focused environment. A competitive total‑rewards package, including group benefits and a company‑sponsored retirement savings plan. Support for professional memberships, training, and certifications.

The Opportunity:

This is your chance to join a team where your work truly makes an impact.
Role Summary  The Supervisor leads a fast‑paced operation, ensuring freight moves accurately and on time through the dock. You guide a team, coordinate workloads, and keep processes running smoothly to deliver top‑tier service. With real‑time problem solving, resource planning, and focus on leadership, this role makes a direct impact on operational efficiency and the customer experience. Perfect for someone who thrives in a dynamic environment and enjoys leading people to achieve high performance.
Hours and Location  Hours of Work:
Monday to Friday, 3:30pm – 12:30am
Work Arrangement:
On‑site
Position Type:
Non‑Union
Employment Status:
Permanent
Compensation:
Salary Range: $50,000 to $60,000

Work Location:

1144054th StSE, Calgary, AB, – Dock environment.
Key Accountabilities   Supervise the overall operations on the cross dock and offload/load processes, procedures and people.
Maintain and execute the daily work plan to ensure accuracy, efficiency, and timeliness of inbound/outbound load execution.
Maintain scheduling, discipline and performance management for employees in the unloading/loading process.
Create and change dock workers schedules as dictated by demand and performance.
Continually monitor workloads throughout the department and actively pursue additional resources when justified.
Monitor personnel and/or equipment locations and utilization to coordinate service and schedules.
Create initiatives and procedures that maximize organizational ability to service clients with the most efficiency possible.
Breakdown, verify and process workers activity logs.
Maintain and update the departmental communication log.
Generally maintain an open and effective dialogue with all workers to ensure fairness and clarity of understanding.
Create and maintain logs that are necessary to perform quick checks and assessments to ensure the highest quality.
Respond to complaints with thoroughness and accuracy.
Adhere to corporate and departmental policies and procedures.
Ensure all workers have the required training through Carriers Edge (Manager/Supervisor Training Program).
Perform other duties as required.
Qualifications   Management level experience of team leadership preferred.
Previous experience in warehouse/LTL setting is considered an asset.
Transportation industry knowledge and experience (shipping/receiving, scheduling, freight negotiations and regulatory requirements) an asset.
Skills & Attributes   Computer skills – Outlook, Excel, Word.
Clean criminal record.
Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
Ability to work well under pressure.
Flexible, able to deal with change.
Strong attention to detail.
Very organized, with excellent multi‑tasking and problem‑solving skills.
Excellent customer service/communication skills.
Strong work ethic and positive team attitude.
Benefits  Competitive total‑rewards package, group benefits, company‑sponsored retirement savings plan, support for professional memberships, training, and certifications.

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