Capacity Specialist

Key Responsibilities

• Carrier Sourcing and Capacity Management – Source and secure carrier capacity for temperature-controlled produce shipments across the United States, ensuring consistent coverage in key shipping markets and lanes.
• Carrier Relationship Development – Build, maintain, and expand relationships with qualified carriers through daily prospecting, market engagement, and ongoing performance management.
• Rate Negotiation and Market Analysis – Negotiate competitive transportation rates while monitoring freight market conditions, carrier availability, and industry trends to support profitability and service objectives.
• Operational Execution and Problem Resolution – Collaborate with Operations, Dispatch, and Account Management teams to ensure successful shipment execution and proactively resolve service issues, delays, equipment failures, and capacity shortages.
• Carrier Compliance and Performance Management – Onboard, vet, and maintain carrier records while ensuring compliance with insurance, safety, regulatory, and company requirements. Track carrier performance metrics and provide market intelligence to support business growth.

• Fast-paced transportation and logistics environment with frequent interaction between carriers, customers, and internal teams.
• Requires the ability to manage multiple priorities simultaneously and adapt quickly to changing market conditions.
• Primarily office-based work utilizing transportation management systems, carrier databases, communication platforms, and freight market tools.
• High-volume communication through phone, email, and messaging platforms throughout the workday.
• Team-oriented environment with a strong focus on collaboration, accountability, and customer service.

• Degree in Supply Chain Management, Logistics, Business Administration, Transportation, or a related field preferred.
• Equivalent combination of education and relevant industry experience will be considered.

• 1–3 years of experience in logistics, transportation, freight brokerage, carrier sales, capacity procurement, or a related field.
• Experience with temperature-controlled (reefer) freight, produce transportation, or other time-sensitive freight preferred.
• Demonstrated experience negotiating carrier rates and securing transportation capacity in dynamic market conditions.
• Working knowledge of Transportation Management Systems (TMS), carrier onboarding platforms, and load boards such as DAT and Truckstop.
• Familiarity with freight market trends, carrier compliance requirements, and transportation regulations.
• Knowledge of USDA, FMCSA, and produce transportation regulations preferred.
• Proficient with Microsoft Office applications, including Excel, Outlook, and Teams.

• Strong relationship-builder with excellent communication and interpersonal skills.
• Self-motivated and results-driven with a strong sense of ownership and accountability.
• Highly organized with strong attention to detail.
• Analytical thinker capable of evaluating market conditions and making informed decisions quickly.
• Adaptable and resilient under pressure in a fast-moving setting.
• Proactive problem solver with strong negotiation skills.
• Team-oriented while capable of working independently.
• Customer-focused with a commitment to service excellence.

• $75000 CAD + Commission.
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Medical, Dental, Vision, Life Insurance, Disability.
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.