Ramp Agents; Rotational Fly

Executive Flight Centre Group Ltd. ("Executive Flight Centre" or "EFC") has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC is part of a national aviation platform which offers a diverse range of services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC takes pride in being an equal opportunity employer committed to the principles of employment equity. We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes.

EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. Please note that accommodation will be provided during the recruiting process if needed.

• four (4) days on and three (3) days off
• fourteen (14) days on and fourteen (14) days off

The Ramp Agent Level 1 performs all ground handling operations and supports airfield operations and customer service as required in a safe and efficient manner. The Ramp Agent Level 1 reports to the Aerodrome Supervisor.

• Perform ground handling and ramp services responsibilities according to EFC corporate standards, including:
  • Marshall and chock, load and unload aircraft according to procedure
  • Connect and disconnect AC/DC power carts and heat carts
  • Aircraft movement, placement, and storage
  • Ramp services, including operations and maintenance of various types of ground service and light equipment
  • Housekeeping
  • Groom aircraft, including lavatory and potable water
• Ensure compliance with all legislative, industry and customer standards including Transport Canada, OHS and CNRL safety and site regulations
• Direct passengers on the apron as instructed by passenger service agents
• Assist with runway and field maintenance, primarily on the apron and around the building entrances, for snow clearing and light field maintenance duties as required
• Track and maintain inventory levels of runway chemical, de‑ice chemical, sand, field maintenance stores (wafer, spacer, runway lights, etc.)
• Function as Flight Lead and assist Customer Service Agents and/or Luggage Agents as needed
• Provide services after hours on an on‑call/as‑needed basis
• General support activities related to Aerodrome Operations
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment
• Ensure exceptional, courteous, and respectful customer service
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives
• Perform any other duties as required

• Previous aviation Ramp Agent/Aerodrome operations experience
• Valid class 5 driver’s license and clean Driver’s Abstract with no restrictions
• Ability to meet all required pre‑employment and site access screening including, but not limited to, CSTS and Dug & Alcohol test
• Completion of EFC and CNRL required theoretical and practical training (WHIMS, AVOP, DG Cargo, etc.)
• On‑the‑job training for Ramp and Ground Handling Operations policies, procedures and practices
• Knowledge of Microsoft Office, Excel and Word
• Able to communicate effectively both verbally and in writing
• Able to deal with people sensitively, tactfully, diplomatically and professionally at all times
• Strong work ethic and positive team attitude
• Ability to work in inclement weather conditions, overtime and extended shifts
• Ability to lift or move up to 60 lbs
• Highly motivated and able to work with minimal or no supervision in a fast paced environment
• Ability to multi‑task and establish priorities in a dynamic changing environment
• Professional, punctual and diligent
• Ability to work collaboratively as a productive member of the EFC Team

• Competitive compensation
• A fun and exciting working environment
• A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness
• An incredible work environment focused on hard work, fun and celebrating our successes
• A workplace that supports ESG values, including environmental stewardship, inclusive hiring practices, and transparent governance