Transportation Dispatcher – Winter

Description

The Transportation Dispatcher maintains an efficient and professional communications system for the Resort's Transportation Department, enhancing the user experience through coordinating the safe, reliable, and efficient transportation of team members and guests. This role additionally acts as administrator for the department and works primarily out of the Banff Sunshine Transportation Center. The Transportation Dispatcher reports to the Transportation Supervisor or designate, and liaises closely with the entire department, other mountain operations departments (primarily at the Bourgeau Base area), transportation users, contractors, and vendors.

• Coordinating, organizing, and allocating transportation units e.g., pick ups/drops offs, fueling, cleaning.
• Relaying information e.g., traffic, road conditions or changes, emergency procedures.
• Controlling and monitoring radio communications.
• Providing support to Supervisor, Assistant Supervisor, and Foreman.
• Assist in training of team members e.g., bus hosts, drivers.
• Willing and able to perform all department duties and tasks, when required.

• Overseeing and maintaining timely completion of documentation e.g., dispatch logs, employee training requirements and checklists, inspections.
• Communicating and adhering to company initiatives, policies, procedures, relevant legislation, and manufacturer guidelines.
• Assisting in timely and accurate incident/deficiencies reporting to appropriate departments/personnel.
• Other duties may be requested and assigned from time to time.