Examinations Coordinator

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Job Title:

Examinations Coordinator

Job Requisition

Ministry:
Transportation and Economic Corridors

Location:

Calgary

Full or Part-Time:
Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary/Wage:
Permanent

Scope:
Open competition

Closing Date:
October 27, 2026

Classification:
Administration 1

Salary: $2,316.22 to $3,015.06 bi-weekly ($60,453 - $78,693/year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

Alberta Transportation and Economic Corridors (TEC) serve as a North American leader in transportation systems, contributing to Alberta’s prosperity through safe, innovative, and sustainable infrastructure. TEC offers a rewarding environment with growth opportunities, work-life balance, and the chance to make an impact on Alberta’s transportation network. For more information, visit

As an Examinations Coordinator, you will ensure that over 1,000 testing appointments are scheduled and managed monthly. You will provide direct support to driver training schools, 57 driver examiners, and Albertans.

• Commercial Road Test Scheduling.
• Management of the Road Test Scheduler Systems (Repository, Scheduler, DKTS, Road Upload Skills Test, etc.)
• Management of Driver Examinations Shared Email Boxes.
• Providing responsive telephone support to Albertans and stakeholders through the CXone phone system.
  
  Maintenance of new and existing vendor contracts and track site agreements.
• Issuing and setting up road test tablets, including activating SIM cards and data services, and maintaining accurate inventory and assignment records.
  
  Management of road-testing related invoices, i.e., commercial vendor invoices, road test track invoices, etc.
• Support the branch in achieving the mandate and goals of the unit and section.

In this role, you will have daily interactions with driver examiners, management, driver training schools, post-secondary institutions, bus companies, school districts, and Albertans. As an Examinations Coordinator, you will work with each commercial (class 1, 2, and
3) driver training schools and commercial driver examiners to identify road test requirements and ensure that tests are scheduled accordingly. Driver training schools regularly request changes and/or cancellations based on their students' progress in training. This position also involves some interaction with other Alberta Transportation and Economic Corridors branches or program areas, particularly when participating in working sessions or project teams to provide input, ensure alignment and coordination between program areas, and act as a subject matter expert.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

The competencies required to succeed in this role are:

• Creative Problem Solving – The Examinations Coordinator responds to varied daily challenges by assessing scheduling needs and using available resources to develop effective solutions. This often involves arranging support from examiners outside their assigned catchment areas or identifying additional coverage capacity among existing examiners to address scheduling shortages and ensure road test needs are met.
• Agility
  - The Examinations Coordinator works effectively in a continuously changing environment and shifts between competing priorities throughout the day. This requires the ability to multitask, such as responding to telephone inquiries while completing scheduling or invoicing duties, and strong keyboarding skills to enter information accurately and efficiently.
• Build Collaborative Environments
  - The Examinations Coordinator builds and maintains effective working relationships with internal colleagues and with external stakeholders such as driver instructors, driver examiners, and driver training schools. The coordinator communicates respectfully, shares information, and works collaboratively to address concerns, coordinate schedules, and support effective service delivery.
• Drive for Results
  - The Examinations Coordinator meets time commitments for creating new schedules and obtains workforce availability in a timely manner. The coordinator…