Warehouse & Installation Service Coordinator

Warehouse & Installation Service Coordinator - Contract

Contractor Calgary, AB, CA

Warehouse & Installation Service Coordinator

28 Time Builder of The Year

Jayman BUILT, one of Alberta's top home builders, currently has an opening for a Warehouse & Installation Service Coordinator Contract Position at our Calgary Office.

This is a fantastic opportunity for someone eager to develop their skills in administrative processes, and organizational efficiency. If you're a detail-oriented individual who thrives in a fast-paced environment and values professionalism, we want to hear from you.

Temporary Hourly Position -September 2026 to January 2027

Hours: 40 hours per week

Industry: Wen Di Blinds, Drapery & Wallpaper / Window Coverings

The Warehouse & Installation Service Coordinator supports daily receiving, warehouse, delivery, installation, and post-possession service activities. Serving as a key link between the warehouse, installers, customers, suppliers, and office team, this role ensures products are received and organized, service issues are documented and resolved, replacements are ordered, and stakeholders receive timely updates. The ideal candidate is organized, dependable, customer-focused, and able to manage multiple priorities in a fast-paced environment.

• Receive deliveries from suppliers and couriers and directed to the appropriate customer, project, installer or warehouse location.
• Check incoming products for visible damage, shortages, incorrect items, or other discrepancies and documenting, communicate these findings to the appropriate team member,
• Maintain organized records of products received and outstanding deliveries.

• Sort and organize incoming blinds, drapery, wallpaper, hardware, and related products.
• Maintain a clean, safe, and orderly warehouse and receiving area.
• Perform periodic inventory counts or warehouse reconciliations as required.
• Receive and track post-possession service requests.
• Coordinate with installers to obtain measurements, photographs, product information, or other details required to resolve service issues.
• Arrange replacement or re-order of products that are faulty, damaged, missing, or incorrect.
• Follow up on outstanding replacement orders until the required product has been received.

• Communicate professionally with customers regarding installation deficiencies and service requests.
• Acknowledge customer concerns and provide clear information regarding next steps.
• Provide customers with updates regarding replacement orders, product arrival, installer scheduling, and expected resolution.
• Escalate unusual, sensitive, or unresolved customer issues to management.

• Update internal tracking systems, spreadsheets, or other company records as required.
• Assist with general administrative and operational duties related to installations and warehouse activities.
• Support the office and installation teams during periods of increased workload.

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Professional and courteous customer-service approach.
• Ability to manage multiple outstanding items and follow them through to completion.
• Strong attention to detail, particularly when reviewing product specifications, measurements, colours, and customer orders.
• Able to work independently while also functioning effectively as part of a team.
• Comfortable using email, Microsoft Office, spreadsheets, and basic order or tracking systems.
• Previous experience in warehousing, customer service, construction, homebuilding, interior finishes, window coverings, or installation coordination is an asset but not required.

• Ability to receive, move, sort, and organize boxes and window-covering products within the warehouse. Ability to lift 50 lbs.
• Occasional local travel or delivery assistance may be required depending on operational needs.

This is a temporary hourly contract position for approximately 40 hours per week from September through January
. The role is intended to provide additional operational support during a busy period and will focus primarily on receiving, warehouse coordination, installation support, and resolution of post-possession customer service requests.

For the last 45 years, Jayman BUILT has been proud to be one of Alberta's top home builders.

We thank all applicants…