Specialist, Sales Operations

Are you ready to join a company that’s pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international reach and best-in-class talent?
HMTX Industries, headquartered in Norwalk Connecticut, services a diverse range of construction and renovation markets with renowned flooring products that set the bar for quality, performance, and design around the world. With products for your home, work and everywhere in between, HMTX is helping make life more beautiful.
As a member of our team, you'll have the opportunity to work in a dynamic, exciting environment and be a part of a company that is affecting change. Whether it's transcending the status quo on design and innovation or giving back in our local communities – HMTX is always in motion. Join us today!

As a Specialist, Sales Operations, you will help strengthen sales effectiveness by analyzing business needs, identifying process improvements, and supporting the systems and tools that enable the business. You will turn sales performance data into actionable insights, support forecasting and reporting, and partner with internal teams, business partners, and technology vendors to improve service delivery and solve operational challenges.

• Analyze sales performance, identify trends, and provide actionable insights to support business decisions.
• Develop sales forecasts, dashboards, KPI reporting, and performance reports to support the Sales team.
• Identify opportunities to improve business processes, service delivery, and overall operational effectiveness.
• Support customer service requirements and help resolve service or business-system issues.
• Develop business cases and recommend solutions to address operational challenges and support new initiatives.
• Partner with internal stakeholders, business partners, and technology vendors to support the implementation and alignment of business systems and tools.
• Maintain and optimize CRM systems to improve sales data accuracy and streamline sales processes.

Experience & Skills

• Strong analytical and problem-solving skills with the ability to translate business needs and sales data into practical solutions.
• Experience or knowledge in sales reporting, forecasting, dashboards, and performance metrics.
• Ability to collaborate effectively with internal stakeholders, business partners, and technology vendors.
• Working knowledge of ERP systems, spreadsheets, project management, requirements analysis, and business processes.
• Strong planning, organization, communication, and client-service skills.

• College diploma in Business, Commerce, Business Administration, Logistics, Management, or a related field.

The salary range for this role is $30.05/hr. to $45.05/hr. and a yearly bonus potential. This range is applicable for jobs performed in the Eastern and Central Time Zones. An employee’s pay position within the pay range will be based on several factors including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, and business organizational needs. HMTX offers a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with company match, paid time off, paid holidays, company-paid life and disability coverage, and additional programs that support employee well-being.