Vendor Relations Manager

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry‑leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting‑edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact.

Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

• Own the contractual requirements including, but not limited to service level agreements, volume, and forecasting by program, business unit, and specific service line.
• Understand service level agreements and reporting requirements that demonstrate achieving specific contractual requirements.
• Provide thought leadership that leads to operational excellence and comprehensive program management.
• Actively manage vendor headcount, access control, and connectivity profiles for our offshore partners.
• Leads and support process improvement activities
• Manage all activities related to vendor spending including opening purchase orders and tracking spend by program, business unit and line of service.
• Support and actively participates in retrospective(s) with peer group to foster a culture of continuous improvement
• Work with internal partners to collect, analyze, and solve operational issues.
• Contributes to the development of technical standards and procedures at the division level.
• Work with business unit managers and senior leaders to influence systems design and development, to properly account for production needs.
• Manage KPIs for vendor teams and report on these KPIs to internal and external business partners.
• Define and track operational metrics
• Produce weekly, monthly, and quarterly performance reporting outlining vendor program performance by program, business unit, and line of business.

• Intermediate expertise in Microsoft Office products including Salesforce and SharePoint, Excel and statistics.
• Access, VBA, and Tableau/Power BI experience a plus
• Bachelor’s degree in Economics, Finance, Business Administration, Management, or related field preferred
• 5-8 years of experience working with offshore teams across different cultures and time zones.
• Healthcare and/or Claims Experience is a plus
• Experience working in a fast‑paced environment
• Advanced analytical skills
• Problem‑solving and strategic planning ability
• The ability to work as part of a team
• Commercial awareness and understanding of business environments and various business models
• Interpersonal and communication (both oral and written) skills
• Creativity and innovation
• Self‑motivation
• Flexibility
• The ability to manage through with pressure and challenges
• Intellectual curiosity
• Thirst for knowledge and accomplishment

We’re committed to supporting your ultimate well‑being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full‑time or part‑time status.

Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $75,000 - $100,000 annually, and will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.