Alignment​/Tire Technician

Become aRusnak! Join Rusnak Auto Group, a leading automotive organization with over 60 years of success serving Greater Los Angeles and Southern California. We are proud to offer a dynamic, diverse, ethical, and professional workplace where dedicated team members thrive while representing some of the world's most sought-after luxury automotive brands.

Our BMW dealership in Westlakeis seeking a Alignment/Tire Technician
. This is a great opportunity to take your automotive career to the next level. In this position contributes to the success of Rusnak Automotive Group (the Company) by providing effectively, efficiently, and correctly repairing vehicles in a safe and timely manner, while upholding the highest levels of professional integrity and achieving individual proficiency rate goals as well as franchise goals and objectives..

Compensation: $20.00/hr - $25.00/hr

* Compensation will be based on experience and skill level.

• Professional Development
• Competitive Pay
• Comprehensive Health Coverage (Medical, Dental, Vision, Life, LTD)
• Employee Assistance Program
• 401(k) Retirement Plan
• Sick Pay, Vacation, and Holiday Pay
• Employee Wellness Program
• Flexible Spending Account
• Employee Referral Bonus Program
• Employee Discounts/Perks

KRA:
Consistently Ensures Client Satisfaction and Safety by Effectively, Efficiently, and Safely Repairing Vehicles Right the First Time, Every Time

• Effectively utilizes manufacturer recommended diagnosis and repair processes.
• Promptly seeks clarification and/or management input, if Client concern, objective, or correct course of action is unclear.
• Upon completion of repair, verifies that the concern has been resolved; communicates clearly the cause and all steps taken to correct the concern.
• Consistently and actively maintains solid working knowledge of, and ensures documentation and procedures comply with, Company, Manufacturer, local, state, and federal policies, procedures and regulations, which pertain to the sale and service of new and pre-owned vehicles; consistently demonstrates passion for continued learning regarding brand-specific knowledge.
• Consistently, effectively, and efficiently locates, reads, analyzes, interprets, understands, and successfully performs work based upon complex technical documents.

KRA:
Effectively and Efficiently Achieves Proficiency Rate

• Consistently participates in determination of personal performance targets; sets challenging goals.
• Organizes work and work tools to minimize damage and/or loss.
• Required to successfully pass and remain current on all certification testing.

KRA:
Build Effective Internal and External Client Relations/Retention:

• Develops, implements a strong Client-Centric vision and utilizes The Rusnak Standard, best core practices, as well as professional and exemplary service to ensure that every internal and external Client of the dealership has an extraordinary experience during every encounter.
• Actively listen and communicate, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify Client needs beyond expressed concerns, and develops projects and campaigns aimed at meeting these identified needs.
• Responds in a timely, courteous, and professional manner with a consultative, value-added approach to secure Client understanding and develop a stronger business relationship and future business.

KRA:
Exemplify the Brand and Corporate Culture:

• Seizes every opportunity to improve Client satisfaction by maintaining a professional demeanor in all interactions and working in accordance with Company standards; works to ensure that all projects are executed in a manner that exemplifies the corporate culture.
• Respect and demonstrates passion for…