Merchandising Assistant

The Merchandising Assistant role at Windsor is all about bringing energy, organization, and a passion for product to our Buying Office. This position is a key part of the team, supporting daily business needs through meeting prep, reporting, sample coordination, and cross-functional communication. We’re looking for someone who’s detail-obsessed, thrives in a fast-paced environment, and loves working with others to bring the Windsor brand to life.

As a Merchandising Assistant, you’ll be an important part of the process that helps us deliver trend-right, must-have styles to our customer. We expect every team member to lead with positivity and fully embody the Windsor values in everything they do.

Essential Job Functions:

Processing, maintaining, and distributing daily/weekly/monthly reports

Maintain samples by receiving, and organizing

Entering new orders, order revisions (includes cancellations) in POE and on physical sample tags

Send new PO’s to vendor and get confirmation on new Po’sMaintain Picture On Order and upload pictures to cloud

Request urgent ticket and labels as needed

Maintain emails, follow up as needed, keeping current with all email communication

Entering monthly markdown simulations

Submit chargeback as needed

Maintain sample library, including organizing on order by month

Populate Monthly On Order areas (cage, DC, conference room, etc….) with samples and/or pictures

Maintain and log samples given to the studio

Check daily in incoming samples (by vendor and carrier)
Prepare sample for fit session, file and maintain samples after fit session (fits, TOPS, PPs)
Manages, archives, opens, and organizes new samples and monthly purging of old samples

Sample sort outgoing samples, label, email and file for pick up (ship out if needed)
Fulfill sample requests accurately and in a timely manner, confirming with key stakeholders as needed.

Track samples for shoots

Emails product development to vendors

Attends required weekly team meetings

Submits tear sheet to creative team email group

Effective cross team communication

Qualifications/Requirements:

Degree in Fashion, Production, or related field (design, logistics, textiles, supply chain, merchandising, etc.) is a plus.

One year experience in Buying and/or Production Office is a plus.

Proficiency in Microsoft Excel and Word.

Desire to gain new knowledge, skill sets and grow within the company.

Excellent written and verbal communication skills.

Ability to multitask and work well under pressure and in a fast-paced environment.

Outstanding organizational/time-management skills.

Sense of urgency, highly detailed and heavily experienced in meeting deadlines.

Has a professional positive attitude.

Approaches their day to day with a go above and beyond mindset.

Able to adapt to various work environments and personalities, including group-settings.

Capability to pick up new skill sets quickly and efficiently.

Available to work overtime.

Physical/Environmental Demands and Overtime & Availability:

Ability to work overtime on a weekly basis and work weekend overtime during peak seasons.

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements (motions) of the wrists, hands, and/or fingers.

Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
* Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.

WINDSOR EQUAL OPPORTUNITY EMPLOYER