Creative Arts​/Media, Technical Writer

We are seeking an experienced Technical Writer to join our team. The successful candidate will have a strong background in technical writing, excellent writing and communication skills, and the ability to work in a fast-paced environment.

• Create high-quality user manuals, guides, and documentation to support our products and services.
• Collaborate with cross-functional teams, including product development, engineering, and marketing.
• Develop and maintain documentation standards, style guides, and best practices.
• Conduct research and interviews with subject matter experts to gather information for documentation.
• Edit and revise documentation to ensure accuracy, clarity, and consistency.
• Develop and maintain documentation for multiple audiences, including customers, employees, and partners.
• Stay up-to-date with industry trends, technologies, and best practices in technical writing.

• Bachelor's degree in English, Communications, Technical Writing, or related field.
• Advanced degree (e.g., MA) preferred.
• Minimum 3 years of experience in technical writing or a related field.
• Professional certifications, such as STC or CPTC.
• Strong writing, communication, and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in help authoring tools, such as Mad Cap Flare or Adobe Frame Maker.

• Experience with Agile development methodologies and version control systems.
• Knowledge of HTML, CSS, and JavaScript.
• Familiarity with graphics design and multimedia development tools.