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Customer Service Representative - State Farm Agent Team Member

Job in Fontana, Imperial County, California, 92331, USA
Listing for: Phil Cothran
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 41600 - 45760 USD Yearly USD 41600.00 45760.00 YEAR
Job Description & How to Apply Below
Location: Fontana

Customer Service Representative
- State Farm Agent Team Member

Full Time in Fontana - CA

  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Company parties
  • Training & development
ROLE DESCRIPTION

As a Customer Service Representative with our team, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
REQUIREMENTS
  • Bilingual
    - Spanish required
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Compensation $41,600.00 - $45,760.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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