Student Services Specialist - Financial Aid

Description

FIRST REVIEW JANUARY 27, 2026 - OPEN UNTIL FILLED

$4,399 TO $4,948 PER MONTH

$52,785 TO $59,376 PER YEAR

FULL SALARY RANGE IS LISTED ABOVE

Under the direction of an administrator or manager, performs specialized and technical duties and responsibilities in support of Financial Aid programs and services available to new and returning students; receives, reviews, analyzes, verifies, and ensures financial aid applications are accurate, complete, and in compliance with established policies, procedures, rules, and regulations; performs a needs analysis, determines eligibility, and packages awards in accordance with District, federal, state, and local policies and procedures.

College of the Siskiyous seeks applicants who possess the skills and qualities necessary to provide exceptional support to our diverse student body. We are committed to fostering an inclusive and equitable environment that reflects the richness of our community. If you share our commitment to social and racial justice and are passionate about creating a more equitable educational experience, we encourage you to apply.

The Student Services Specialist, Financial Aid is distinguished from the Student Services Specialists who have disciplined focuses in various programs other than Financial Aid. The Student Services Specialist, Financial Aid serves as the subject matter expert (SME) for Financial Aid programs and services; the incumbent provides specialized and technical assistance to faculty, administration, managers, staff, and students with Financial Aid programs, services, and additional resources available.

The Student Services Specialist can fulfill all other Student Services Specialist, Financial Aid duties but will be assigned primarily to specialize on Federal Work Study, Scholarships, Inceptia In-House Verification, Emails, Appeals Review, and to serve on the Financial Aid Appeals Committee.

• Accesses and utilizes sensitive government web-based systems, databases, informational resources, and National Association of Student Financial Aid Administrators (NAASFAA) resources to troubleshoot and resolve issues; consults and collaborates with external organizations and/or agencies, as needed.
• Extracts, gathers, records, analyzes, and processes statistical data to deliver financial aid services to students.
• Assists students, faculty, counselors, parents, and staff with questions and concerns through a variety of communication modalities such as email, telephone, and in person.
• Advises, informs, and guides students and parents regarding Financial Aid program eligibility and responsibilities; interprets and explains Financial Aid application policies, procedures, and funding availability from various programs and resources.
• Schedules and provides individual appointments with students to assist and advise students related to special requirements, needs, assessments, and eligibility verification.
• Performs needs analyses for a variety of programs such as the California College Promise Grant (CCPG), Cal Grants, and federal student aid programs.
• Receives, reviews, collects, and processes Financial Aid documents required for student financial aid application files; evaluates required documentation to determine award packages in accordance with established guidelines; interprets and applies federal, state, and institutional regulations to determine and certify student eligibility; facilitates the delivery of funds; ensures completeness and accuracy of application materials in accordance with federal regulations.
• Utilizes third-party service interfaces and/or databases to track application verification statuses and download reports; updates and verifies data in the Student Information System (SIS).
• Acts as a primary facilitator and point of contact for state and/or federal aid programs, including but not limited to GI Bill, Direct Loan, Pell, Work Study, and Cal Grant, etc.
• Partners with district and college management and supervisors to facilitate and place approved students to participate in the Federal Work Study Program.
• Assists the School Certifying…