Playful Learning Assistant; On-Call

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500 - MUSEUM & LEARNING On-Call Sausalito, CA, US

Salary Range: $21.74 To $22.74 Hourly

The Bay Area Discovery Museum is seeking a On-Call Playful Learning Assistant to join our Learning & Museum Experience team! This role plays an essential role in providing a memorable, engaging, welcoming, and safe experience for all museum visitors.

The Playful Learning Assistant is a part of the public face of the museum, supporting playful learning experiences, programs and environments for young children and their families who participate in the museum’s onsite experiences. Playful Learning Assistants bring an interest in and commitment to learning, and a love for shaping the growth and development of young children and their caregivers. The Playful Learning Assistant role is a wonderful way to explore the fields of museum education, informal learning and early childhood education.

The pay rate for this entry-level position is $21.74/hour**. The Museum is open Wednesday - Sunday and typical shifts are 8:30am-4:30pm. This position works onsite at our gorgeous 7.5-acre campus in Sausalito, CA. This is a union position that is predominantly a public facing role.

** Bilingual candidates (fluent in English and Spanish, Mandarin, or Cantonese) will earn $22.74/hour.

• Ensures all indoor and outdoor learning environments are clean, tidy, and well-stocked with materials and props; ensures tools and equipment are clean and in good working order; replenishes and refreshes spaces throughout the day to ensure an exceptional visitor experience; documents and communicates repair, maintenance, and material supply issues to appropriate staff members; prepares tools and materials; assists with materials/supplies inventory organization, as needed.
• Relieves Playful Learning Facilitators and Lead Program Facilitators on rotation throughout the day for breaks, and meetings, as needed; facilitates and supports playful learning for young children and their caregivers.
• Supports museum opening and closing routines and protocols to ensure spaces are clean and ready for the next day.
• Supports program and festival set up and cleanup/breakdown.
• Playful Learning Facilitators and Lead Program Facilitators in delivering programming, as required.
• Supports visitors in Spanish, Mandarin, or Cantonese, including translation of materials and communication (Bilingual staff only).

• Ensures every visitor has an enjoyable and safe experience, and feels welcome and taken care of, by providing exceptional customer service and communication centered in empathy, inclusion, and flexibility.
• Orients families and groups to the campus, programs, and activities; answers questions.
• Adheres to, communicates, and enforces museum policies and protocols around visitor safety.

Additional duties as assigned.

• Enthusiasm for working with working with young children 0-8 years and their families.
• Customer service experience is strongly preferred.
• Bilingual in Spanish, Mandarin, or Cantonese preferred.
• Professional commitment to Diversity, Equity, Access, and Inclusion; thoughtful and open about the role of a workplace and a cultural institution in creating a sense of welcome and belonging for staff and visitors.
• Must be positive, friendly, and curious with an ability to work with a variety of people from various backgrounds and cultures.
• Able to work independently and as part of a team.
• Capable of speaking in front of small groups of visitors.
• Must have excellent problem-solving skills, be dependable,…