Supervisor, Cage Cashier

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Supervises and coordinates activities of Main Bankers, Team Member Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned.

• Adjusts scheduling as needed for adequate coverage.
• Reviews, enforces and follows Cage Cashier procedures during their shift.
• Responsible for imprest (set amount) cashier drawer as assigned during their shift.
• Responsible for reviewing posting daily for any procedural changes.
• Responsible for working assigned schedule, including overtime.
• Updates guest accounts in casino computer system, and authorizes and processes credit, check cashing, safekeeping and front money transactions for casino guests.
• Trains, evaluates performance, and recommends discipline of cashiers on their assigned shift.
• Ensures that assigned shift team members provide superior guest service to external and internal guest.
• Develops for Cage Shift Managers review, the corrective action counseling notices for team members on assigned shift, and issues to team members as assigned by Cage Shift Manager.
• Audits shift paperwork on a random basis to ensure compliance with policies and procedures.
• Performs random audits of cash and chip bank, and ensures compliance of team members with gaming regulations and department procedures.
• Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift.
• Verifies the count of Cage banks which are out of balance to reconcile variances, and prepares investigation paperwork for subsequent review of management personnel.
• Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy.
• Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner.
• Assists operating departments to ensure timely and efficient guest service.
• Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations.

10-key skills with at least 6 months of prior cashiering experience. Related experience and/or training; or equivalent combination of education and experience preferred.

Pay range $23.00 - $29.90 per hour

• Shift Differential:
  Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.

This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

Mid-Senior level

Full-time

Other

Gambling Facilities and Casinos

Jackson, CA $64,600.00-$84,000.00 5 days ago