Business Service Operations - Mgr - Commercial Portfolio Management

Job Title: Manager
- Commercial Portfolio Management

Status: Exempt

Reports to: Director
- Business Lending

Department: Business Services Operations

Job Code: 12141

Pay Range: $ - $ Annually

Location: Hybrid in Sacramento, CA

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

You lead and oversee commercial portfolio management activities, leveraging your expertise in credit risk, financial analysis, and portfolio administration to maintain a high-quality commercial loan portfolio and support sound lending practices. You are a strategic and results-driven leader who combines strong commercial credit knowledge with effective people leadership to guide portfolio monitoring, risk management, and operational execution while developing a high-performing team.

You partner across the organization to identify emerging credit risks, drive informed decision-making, and continuously enhance portfolio management practices, reporting capabilities, and controls to protect asset quality and support organizational objectives.

• Manage and oversee portfolio management activities including annual reviews, covenant monitoring, financial analysis, portfolio administration, exception tracking, and risk reporting.
• Provide consistent and knowledgeable expertise in all areas of commercial portfolio management, credit administration, and portfolio risk oversight.
• Lead and develop Portfolio Managers, Portfolio Administrators, and Credit Analysts to ensure timely completion of annual reviews, borrower monitoring, covenant compliance, and risk assessment activities.
• Work and coordinate with Relationship Managers, Underwriters, Special Assets, Compliance, and other stakeholders to ensure portfolio objectives, service standards, and risk management requirements are achieved.
• Review and approve portfolio actions within assigned authority limits, ensuring timely and consistent decision-making.
• Monitor portfolio quality trends, concentrations, risk migration, and emerging credit concerns while recommending appropriate risk mitigation strategies.
• Ensure accurate and timely collection, analysis, and monitoring of borrower financial statements, tax returns, rent rolls, borrowing base certificates, covenant reporting, and other required portfolio information.
• Ensure the ongoing integrity and accuracy of loan portfolio information, risk ratings, covenant tracking systems, and portfolio reporting data while recommending and implementing corrective actions as needed.
• Ensure a consistent work product that is accurate, timely, and free from material errors or omissions.
• Manage department productivity, workflow prioritization, resource allocation, coaching, and employee development activities.
• Accountable for audit results, compliance scores, examination findings, annual review completion metrics, and implementation of corrective action plans.
• Organize and prepare monthly, quarterly, and annual portfolio performance, concentration, risk, and exception reports for management and executive leadership.
• Present portfolio performance trends, risk findings, criticized asset activity, concentration exposures, and recommended action plans to leadership as requested.
• Collaborate with Business Lending leadership to identify, research, validate, implement, and evaluate opportunities to enhance portfolio management practices, procedures, technologies, reporting capabilities, and operational efficiency.
• Partner with Commercial Underwriting leadership to ensure effective transition of credits from origination through ongoing portfolio management and risk monitoring.
• Lead annual review, covenant compliance, and portfolio remediation initiatives to ensure portfolio monitoring requirements are completed in accordance with policy and regulatory expectations.
• Support strategic initiatives, system implementations, vendor relationships, and process improvement efforts that impact portfolio administration and portfolio risk management activities.
• Develop and maintain an understanding of pertinent regulatory requirements and risks inherent to portfolio management responsibilities and establish control activities that mitigate risk while supporting…