Sr Quality Improvement Specialist

We are seeking a dedicated and highly organized Sr. Quality Improvement Specialist to oversee the strategic planning, implementation, and continuous monitoring of UCSF Health’s programs designed to meet UCSF’s affiliate quality strategy, and achieve organizational objectives related to regulatory and alternative payment programs. The ideal candidate will engage closely with interdisciplinary teams and stakeholders, fostering a culture of transparency, teamwork, and innovation to ensure the seamless delivery of impactful programs.

We are seeking a dedicated and highly organized Sr. Quality Improvement Specialist to oversee the strategic planning, implementation, and continuous monitoring of UCSF Health’s programs designed to meet UCSF’s affiliate quality strategy, and achieve organizational objectives related to regulatory and alternative payment programs. The ideal candidate will engage closely with interdisciplinary teams and stakeholders, fostering a culture of transparency, teamwork, and innovation to ensure the seamless delivery of impactful programs.

Reporting to the Chief Quality Officer, the Sr. Quality Improvement Specialist is responsible for activities at UCSF Health that support the Mission, Vision, Goals and Values of the organization and promote high-quality patient and family care services across a growing provider network. The Sr. Quality Improvement Specialist is able to work independently and in collaboration with technical analysts and leaders across UCSF Health IT, Network Strategy, and Quality & Patient Safety teams, as well as other medical center staff and physician leaders to identify/implement strategies to improve the quality of care to patients of UCSF Health & the Affiliate Network.

In support of internal and external quality initiatives, the Sr. Quality Improvement Specialist applies extensive knowledge of quality data analysis and/or improvement concepts, EHR reporting methodologies, and data collection and abstraction techniques to substantial projects of large scope and high degrees of complexity. In support of designated clinical departments, the incumbent will partner with physicians in a team-based approach to drive the program and maintain an open dialogue to achieve identified goals and priorities related to quality and safety.

The Sr. Quality Improvement Specialist identifies potential problems in the care delivery process as a result of data monitoring and formulates a workgroup to resolve the issue and ensures new processes are in place to improve the delivery of care.

• Direct annual goal setting and performance and related implementation with data teams and clinical domains
• Clinical leader who can guide development and collaboration on shared clinical protocols and patient safety & quality activities across UCSF’s Affiliate Network
• Serve as subject matter expert on clinical quality metric and reporting capabilities, partnering with colleagues from APeX Training, Healthy Planet & Ambulatory Clinical Resources Team on development and dissemination of workflow training tools
• Establish collaborative relationships with partners based on trust, integrity, and transparency. On-site presence and ability to do joint clinic visits along with CIN Program Manager at least quarterly
• Coordinate and support implementation of UCSF’s standard operating model for affiliate quality support, and partner with technical analysts to deliver standard deliverables as needed
• Facilitate and lead stakeholder work groups in alignment with strategic priorities and under direction of Network & Quality executive leaders
• Supports the UCSF Network implementation of UCSF’s organizational strategy for optimizing value-based…