Mgr. EVS and Stewarding Public Area Housekeeping; Harrah's SoCal

Valley Center, CA, United States (On-site)

WE ARE HARRAH'S RESORT SOUTHERN CALIFORNIA
At Harrah's Resort Southern California, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary”. Our Vision: “We create spectacular worlds that immerse, inspire and connect you.

We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service”. Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Manages the staffing, planning and organization of the EVS and Stewarding departments. Directly Supervises: department supervisors

• Responsible for the overall cleanliness of the casino and hotel public areas, including casino floor, hotel lobby, restaurants, spa and back of house areas
• Responsible for the efficient scheduling of vendors and personnel on all shifts
• Assist in the execution of the departmental budgets and capital
• Responsible for ensuring administrative functions are completed in accordance to policy, including counseling, commendations, disciplinary actions, terminations, grievance hearings, etc.
• Assist with development of short-term and long-range planning goals
• Assist with the development and implementation of training programs
• Lead and/or support construction, renovation and preventative maintenance efforts.
• Administer and communicate policies and procedures to ensure employee performance standards are maintained
• Manage work projects, including redecorating and heavy cleaning, ensuring that high levels of productivity are maintained, and completion schedules are met
• Conduct periodic random inspections of facility to ensure standards are being upheld; recommend changes to process as necessary
• Ensure all chemicals utilized are in compliance with OSHA
• Work proactively in conjunction with all departments to correct any potential guest service or safety issues
• Ensure that all customer concerns are handled in an effective and professional manner
• Maintain consistency in counseling, discipline and communications
• Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

• Bachelor’s degree or equivalent experience required.
• Minimum three years supervisory experience in Housekeeping, EVS, or related area.

ADDITIONAL REQUIREMENTS

• Must be able to maneuver in and around casino, public areas and work inside kitchen areas, sometimes in heat in excess of 130 degrees or cold in excess of 0 degrees
• Must be able to reach, pull, bend, crouch and kneel around while performing job duties.
• Must be able to perform the physical duties of line employees in emergencies.
• Must be able to operate all kitchen equipment and machinery
• Must be able to lift up to 75 pounds.
• Must be able to read, write, speak and understand English.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Must be able to respond to visual and aural cues.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

Salary: $85k per year, depending on experience.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

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