IT Tech Lead

Colusa Medical Center, LLC provides both inpatient and outpatient services, including emergency services, to the surrounding community bringing exceptional healthcare and service to our community.

The Network Administrator supports server, network and desktop hardware, software and applications. Performs technology needs analysis. Rolls out hardware and software to ensure optimal deployment of resources. Plans, implements, and supports the network and computing infrastructure plan. Manages small to medium sized projects according to agree upon budgets and schedules. Assists with technology planning through ongoing research. Provides clear and concise training and documentation on operational processes.

Meets with customers, internal and external, assuring documentation is clear and understood. Maintain good working relationships with business units in identifying and analyzing their needs. Analyzes, identifies, evaluates and documents customer needs and current systems to determine system requirements and insure future needs for patient care, regulatory requirements and daily operations are met. Analyzes present processes/programs for enhancements to improve data integrity.

Provides operational support for applications including data integrity and maintenance.

POSITION SUMMARY

• Designing computer networks (intranet, Internet, FTP servers, web mail, etc.) to ensure effective and efficient running of the network.
• Installing client and server network software for upgrading and maintaining network and telecommunication systems.
• Maintaining network operations and software applications, operating systems and regular maintenance.
• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support
• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
• Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

POSITION QUALIFICATIONS

Bachelor's Degree or equivalent, or 3 or more years’ experience in network administration. Three to five years of experience working with Hospital Information Systems, supporting application software, analyzing business problems, network administration, and network security. Specialized knowledge of integrated hospital systems. Knowledge of analysis, debugging and standard project management tools. Knowledge of Information Systems current technology, systems analysis and procedures. Active Directory, Exchange Email administration, project management methodologies.

Excellent communication skills are an absolute requirement. The position requires the ability to be on call 24/7 for any tech support needs. Train staff, update applications and resolve user problems. Demonstrated ability to understand technical manuals, procedural documentation, and healthcare guides and to translate technical terminology for consumption by non-technical audiences.

Certifications:

MCP, CCNA, MCSE, desired.