IRT eCOA Systems Manager

If you are a current Jazz employee please apply via the Internal Career site.

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments.

Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visitwww.jazz pharmaceuticals.comfor more information.

The IRT/eCOA Systems Manager will be part of the GCDO Clinical Data Operations department. The EDC programming team handles the implementation, validation, and ongoing support of Interactive Response Technology (IRT) and electronic Clinical Outcomes Assessment (eCOA) systems used in clinical trials. This role is part of the EDC programming group. It works closely with Clinical Operations, Data Management, and external vendors to ensure high-quality randomization, drug supply management, and patient-reported outcome data.

Essential Functions

System Strategy and Governance

• Develop and maintain the strategy, standards, and operating model for IRT and eCOA systems across Jazz clinical programs.

• Define governance frameworks for study setup, change control, integrations, and data flows.

• Ensure compliance with regulatory and quality requirements such as GxP, 21 CFR Part 11, GDPR, and organizational SOPs.

• Contribute to BID defenses and vendor selection, ensuring technical, operational, and quality criteria are met.

Study Start-Up and Build Management

• Review and translate protocol requirements into IRT/eCOA system specifications.

• Lead build design and specification activities, ensuring requirements are accurately documented and aligned with protocol needs.

• Oversee or lead system configuration, validation documentation, UAT assistance (User Acceptance Testing), and deployment for Phase 1–4 studies.

• Maintain standardized libraries, templates, visit schedules, and device provisioning rules to support rapid project startup.

• Ensure seamless integration with Rave EDC, Jazz CDF, RTSM, and Medidata Visual Analytics platforms.

Vendor and Stakeholder Management

• Manage relationships with IRT/eCOA vendors (e.g., Medidata RTSM, Endpoint, Suvoda, Clario, IQVIA).

• • Oversee timelines, deliverables, KPIs, and escalation processes.

• • Support vendor selection through technical evaluations, RFP participation, and comparative assessments.

• Collaborate with cross-functional partners, including Clinical Operations and QA, throughout the study lifecycle.

• Provide training and guidance to internal teams on IRT/eCOA capabilities and processes.

Operational Oversight and Support

• When needed, monitor system performance, enrollment trends, drug supply metrics, and device logistics.

• Resolve issues related to randomization, kit shortages, dosing windows, diary compliance, technical defects, and system integrations.

• Manage mid-study updates, data extracts, reconciliations, and audit readiness activities.

• Maintain all required documentation related to system validation, change control, requirements, and issue management.

• Provide ongoing support throughout the study duration for both IRT and eCOA, ensuring continuity, compliance, and minimal disruption to trial operations.

Continuous Improvement

• Identify opportunities to enhance processes through automation, AI-driven design support, and standardized configuration libraries.

• Drive process optimization initiatives to increase quality and reduce cycle times.

• Ensure lessons learned are captured and applied across ongoing and future programs.

Required Knowledge, Skills, and Abilities

• 7+ years of experience in IRT, eCOA, Clinical Data Management, or clinical systems implementation.

• Strong…