Network Technician - Data Center

Job Summary

Support data center infrastructure by focusing on physical installation, maintenance, troubleshooting, and asset tracking of servers and networking hardware within a data center, serving as the essential on-site support ("smart hands") for remote engineering teams.

Unboxing, racking, stacking, and physically installing servers, switches, and other data center equipment. Installing new hardware, replacing faulty components, and assisting with initial device configurations under remote guidance. Running, labeling, testing, and managing network and power cables to ensure proper connectivity and organization. Performing basic hardware troubleshooting, power cycling devices, and executing routine maintenance tasks on-site. Conducting physical inventory, verifying serial numbers, and taking digital photos for asset tracking purposes.

Acting as the physical presence (smart hands) for remote engineers, implementing their instructions to complete tasks that require on-site access.

Physical and Mental Requirements:
Hands‑on experience with IT hardware and the ability to handle equipment carefully and safely. Ability to diagnose and resolve technical issues as they arise. Clear and concise communication skills to relay information to remote teams and clients. Following detailed instructions, safety guidelines, and change control processes. Ability to lift and move equipment and work in a physical data center environment.

Must be self‑motivated, positive, professional, and promote company culture. Proven problem‑solving, critical thinking, effective reading and writing. Must be able to travel within branch or regional territory as needed.

Education:

High School diploma or GED equivalency.

Experience:

One year working in a data center as an operations or smart hands technician. Willingness to learn and follow instructions in active live data center environments. Basic understanding of fiber types and cable color codes is a plus. Proficiency with Microsoft Office (Word, Excel, and MS Project). CCNA, CompTIA A+, CompTIA Network+, or other networking certifications preferred. Must meet company minimum driving standards.

IES is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status.