Network Administrator

Location: Twin Bridges

Job Title:

IT Network Administrator Department:
Information Technology

Reports To:

IT Manager Prepared By:
Sierra-at-Tahoe Prepared Date: 08/2026

FLSA Status:
Non-exempt

Pay Status:
Hourly, 10-MonthYR Status: FTYRBenefit Status:
Eligible (Med/Den/Vis/401k)
Pay Rate:
Starting at $28/hour Embrace the thrill of winter and step outside of the norm and into an outdoor opportunity you’ll cherish forever. Here at Sierra, we pride ourselves on our welcoming and inclusive work atmosphere that keeps the stoke high for our guests and employees alike all season long. If you’re looking for a full career switch centrally stationed in the beautiful Sierra Nevada, you just found it.

NOTE:

This job description shall not be construed as a contract for employment. Must be at least 18 years of age. Sierra-at-Tahoe is an at-will employer. This position requires a post offer background check.

SUMMARYAssist with the support, installation, and maintenance of various information systems hardware, software, and telephone systems. At peak times during the winter season, the pace of work can be rapid, requiring the ability to prioritize, work with frequent interruptions, and exercise an appropriate sense of urgency. During the off-season, work focuses more on projects and upgrades, and less on support. Off-season periods require an applicant who is self-motivated and able to complete projects with little or no assistance from others.

Due to the variety in workloads and environment, the applicant must be flexible and able to adjust their focus quickly when priorities change without advance notice. As a customer-focused organization, internal and external guest relations are very important.

Duties and Responsibilities are (but not limited to):

Support and maintain a wide range of corporate and resort systems, including connectivity, hardware, and software solutions. Supported systems include accesso Siriusware, accesso Passport, accesso Freedom, Axess Gates, virtual (VMWare) Windows Servers in an AD environment, SonicWALL NSA Firewall, Barracuda backup, Office
365, and Avaya IP Office.

Work with small IT team consisting of two to three members managing Help Desk support function. Provide technical end-user support for phone and email inquiries for problems with resort systems.

Perform second and some third level problem support and/or resolution of client issues, by phone, in person and remotely. Be the final escalation point for most technical issues.

Apply OS patches and upgrades on a regular basis directly on servers and to domain using WSUS.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Participate on an ongoing basis in the formulation, implementation and enforcement of proper resort and corporate system usage and support policies.

Perform regular security monitoring to identify any possible intrusions.

Develop and maintain installation and configuration procedures.

Educate and Train end-users in the use of core business applications and assist them in improving their efficiency with system procedures.

OTHER JOB FUNCTIONS include the following.

Strong communication skills.

Excellent analytical troubleshooting skills for hardware, software, and networking issues.

The ability to effectively manage multiple priorities and make important decisions on team’s workload, scope, and objectives.

The ability to work flexible hours is necessary.

The ability to work weekends and holidays during operational season (Nov – Apr).RESPONSIBILITIES TO SAFETY
1. Protect the safety of self, co-workers, and Sierra-at-Tahoe Resort guests at all times.
2. Report any potentially harmful equipment or situations to the immediate supervisor without delay.
3. Report safety-related accidents and incidents at once to…