Parking Operations Supervisor

Welcome to Land, Buildings & Real Estate

Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University’s physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university’s academic mission, as well as preserving and enhancing Stanford’s 8,180 acres, and pride ourselves on supporting the teaching and research of the university as "Caretakers of a LEGACY."

Stanford Transportation, a division of Land, Building, and Real Estate at Stanford University, aims to provide safe, reliable, and innovative sustainable transportation and parking solutions to the Stanford community. The department comprises several operational units including Retail, Customer Systems and Data Analysis, Marguerite (the shuttle service), Transit Demand Management, Bicycles, Communications, and Parking Operations. Parking Operations is responsible for maintaining over 18,000 parking spaces across Stanford's historic main campus and the Stanford Redwood City Campus, distributed across more than 100 lots, six multi-level underground garages, and five above-ground garages.

Additionally, the department manages 200 electric vehicle charging stations and event parking. Parking enforcement utilizes License Plate Recognition (LPR) technology to manage and enforce parking efficiently.

The Parking Supervisor – Parking Operations is responsible for leading, planning, and administering a variety of critical parking programs that support the efficient and effective management of Stanford University’s parking system. Key areas of oversight include signage inventory management and renewal, parking utilization data collection and analysis, License Plate Recognition (LPR) enforcement operations, and the lead on event/reserved parking coordination. Parking Supervisor is committed to delivering exceptional customer service while mitigating operational impacts to the campus community.

Primarily responsible for leading event parking operations and providing support in key functional areas, including parking enforcement, signage management, asset audits, website content review, parking data collection, and the review of citation appeals. Evaluates the campus-related achievements of subordinate staff, establishing clear team goals and objectives under the guidance of the Associate Director. Manages the accountability and stewardship of human, financial, and physical resources in alignment with departmental and university-wide goals.

Ensures direct staff adhere to established internal controls, with a strong emphasis on policy compliance and strategic implementation. Administer systems and procedures designed to safeguard departmental assets and apply practical expertise in directing and managing the execution of operational processes and projects.

• Ability to analyze parking utilization to understand the balance of parking supply and demand, enabling data-driven decisions that meet the parking needs of the Stanford Community.
• Analyze citation trends, monitor enforcement inconsistencies, and generate biweekly reports summarizing volumes, officer-level data, appeal outcomes, and time to resolution. Provide recommendations for training, signage improvements, and policy adjustments.
• Responsible for managing the recruitment, performance, and separation of administrative personnel in alignment with university policies and procedure.
• Ensures customer service for the entire parking operations team and campus community.
• Provides management of the Parking Enforcement, Parking Maintenance, and Event Parking operations.
• Manage employee scheduling, work assignments, communication, and personnel development. Evaluates employee performance, gives regular feedback, and conducts annual performance reviews.
• Monitors work activities to ensure compliance with policies and procedures.
• Manages workflow and productivity of personnel to ensure that the needs of the…