General Services Supervisor

Overview

General Services Supervisor

Department
:
General Services (Utility & Security Divisions)
Reports to
:
General Manager
Supervises
:
Utility Workers I/II (direct);
Security Services Lead (indirectly to over 10 staff)
Salary Range
: $36.50 - $44.25 Hourly ($75,920 - $92,040 Annually)
Location
:
Pauma Valley Community Services District (PVCSD)

33129 Cole Grade Road, Pauma Valley, CA 92061

The Pauma Valley Community Services District (PVCSD) is a public agency established under California Government Code to provide essential utility and security services to the residents of Pauma Valley Country Club Estates and surrounding areas. As a special district, PVCSD operates independently to ensure reliable wastewater management, storm drain maintenance, and community security, promoting public health, safety, and environmental protection. The District emphasizes regulatory compliance, sustainable operations, and responsive service delivery to foster a safe and thriving community.

The General Services Supervisor is a hands-on, field- and office-based supervisory role responsible for ensuring operational excellence, regulatory compliance, risk management, and efficient service delivery across the Utility Division (encompassing wastewater collection systems, lift stations, storm drains, GIS/asset management, and coordination of contract wastewater treatment plant operations) and the Security Division (including gate access control, mobile patrols, incident response, and resident safety protocols).

This position acts as the primary point of accountability for daily operations, workforce leadership, emergency preparedness, and interdepartmental coordination. The Supervisor provides detailed staff reports, technical recommendations, budget input, and status updates to the General Manager and District Board of Directors at the instruction of the General Manager, while fostering a culture of safety, accountability, and customer service. In alignment with public agency standards, this role emphasizes preventive maintenance, asset optimization, and adherence to federal, state, and local regulations to protect public health, infrastructure, and community well-being.

• Executive Leadership & Administration
  :
  Lead Utility and Security Divisions by establishing clear goals, performance metrics, standard operating procedures (SOPs), training programs, and continuous improvement initiatives; promote a safety-first, customer-focused, and inclusive team culture.

• Plan, organize, assign, supervise, and evaluate the work of assigned staff; provide coaching, mentoring, and performance feedback to the Security Services Lead, Utility Workers, and other personnel; manage scheduling, on-call rotations, shift assignments, overtime, and leave coverage to maintain 24/7 operational readiness and compliance with labor standards.

• Develop, review, and present comprehensive staff reports, technical memoranda, project proposals, and recommendations to the General Manager, Board of Directors, and stakeholders; coordinate cross-departmental initiatives, capital improvement projects, and inter-agency collaborations (e.g., with local fire, police, and environmental regulators).

• Manage divisional operating budgets, including forecasting needs for staffing, equipment, materials, and supplies; oversee procurement processes, contract administration, vendor negotiations, and invoice approvals; ensure accurate recordkeeping, asset inventories, audit preparedness, and cost-effective resource allocation.

• Participate in strategic planning, policy development, and program implementation; monitor workflow, evaluate operational efficiency, and recommend modifications to enhance service delivery, reduce costs, and mitigate risks.

• Supervise compliance with occupational health and safety standards (e.g., OSHA, Cal/OSHA), including training on hazard recognition, Personal Protective Equipment (PPE) usage, and incident reporting; conduct regular safety audits, drills (e.g. spill drills), and inspections.

• Maintain detailed records of operations, incidents, maintenance activities, and regulatory submittals; prepare periodic…