RDA Manager; Registered Dental Assistant Manager

At Northern Valley Indian Health, our message has always been clear. Your Health Is Our Mission.

At NVIH we have a culture based around prioritizing the health and well-being of not just our patients and community members but our employees as well. From comprehensive insurance coverage, extensive paid time off, and numerous supplemental benefits, NVIH has consistently shown employees how we value their personal and professional well-being. We are a growing organization but will always remain firm in our commitment to employee health and well-being.

• Salary : $42.00 USD per hour - $47.00 USD per hour

POSITION SUMMARY: Under the general supervision of the Dental Director and in collaboration with Lead Dentists and Dental Practice/Site Managers, the RDA Manager provides leadership, coordination, and oversight of clinical support functions within the Dental Department while providing direct supervision of Lead RDAs and indirect supervision of their downline staff. Through this collaboration and leadership, the RDA Manager will ensure adequate clinical support staffing and standardization of procedures across the agency for optimal workflows and high-quality patient care while supporting NVIH policies, regulatory requirements, and infection control and safety standards.

This position will require travel between Northern Valley Indian Health, Inc. sites.

ESSENTIAL JOB FUNCTIONS: The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) will be required to perform a variety of duties listed, including but not limited to:

• Providing leadership and support to Lead RDAs and downline staff as needed, including but not limited to staff evaluations, coaching/counseling, motivation and inspiration to work as a cohesive and productive team, assisting with recruiting, and supporting onboarding, training, and evaluation of staff competencies.
• Support recruiting efforts with dental support positions including but not limited to directly screening applicants and interviewing or supporting Lead RDAs and their teams, outreach efforts to education institutions to support a pipeline of talent.
• Coordinating and ensuring adequate Dental Department clinical support staffing for the Agency, with contingency planning for unexpected absences, including coordination of staff traveling from other sites.
• Supporting implementation of new clinical workflows, procedures, and operational improvements while ensuring optimal standardization across the Agency.
• Ensuring compliance with regulatory requirements, including but not limited to OSHA, infection control, and verification logs.
• Performing any and all duties of dental clinical support staff positions as needed to ensure continuity of dental back-office functions and to support patient access.
• Support Dental Director and teams with fiscal responsibilities such as responsible fiscal practices for managing expenses and support budget discussions, as directed.
• Support Dental Director and collaborate with other operational work units regarding various administrative needs, including but not limited to patient scheduling and coverage processes.
• Other duties as assigned.

All NVIH employees are expected to:
- Provide the highest possible level of service to internal and external customers;
- Promote teamwork and cooperative effort among employees;
- Maintain safe practices; and
- Abide by current NVIH’s policies and procedures.

REQUIRED QUALIFICATIONS: The following knowledge, skills, and abilities are required for an employee to successfully perform their duties.

• Current California Registered Dental Assistant (RDA) license in good standing.
• Bachelors…