Branch General Manager

Mission Linen Supply, a leader in the textile-rental business, is seeking a Branch General Manager to run our Bishop, CA depot. The Branch General Manager (BGM) has overall responsibility for the successful operation of the service center branch supported by the Lancaster operating plant. The BGM reports directly to the Lancaster District Manager.

BGM responsibilities include, but are not limited to, the following:

• Overall P&L responsibility for the branch location.
• Overall responsibility for staffing, training, and performance management of branch staff.
• Directly supervises area managers and office managers.
• Manages key performance indicators, including labor, inventory and other operational costs.
• Recommends and implements programs aimed at increasing efficiencies, lowering costs and growing market share.
• Works closely with sales department to achieve branch revenue goals.
• Ensures that branch staff provides superior customer relations and retention.
• Primary local company contact for customers, community, vendors and relevant government entities.
• Prepares and submits requisite company and regional reports.
• Attends Quarterly Performance Reviews.
• Ensures compliance with internal audit and safety programs.
• Ensures regular and effective fleet maintenance.

Successful BGMs are considered for and promoted to General Manager in operating plants as available.

• Previous management and leadership experience.
• Strong customer service skills and focus.
• Knowledge and familiarity with route sales and service.
• Familiarity with textile rental products and services, or relevant experience in a like industry.
• Strong business acumen to understand and analyze financial data to make good business decisions.
• A bachelor’s degree, or college with equivalent years of related experience.
• Computer literate in Microsoft Office and related business systems (financial, route accounting)
• Strong interpersonal and communication skills.

Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Founded in 1930 and headquartered in Santa Barbara, the company has grown from a one-man operation to a leading player in the linen rental and uniform business across five western states. Mission Linen Supply is widely recognized for its ability to understand, anticipate, and meet its customers’ needs while providing environmentally friendly goods and services.

We offer a competitive compensation and benefits package and outstanding career opportunities for motivated leaders looking to be a part of a well-established team committed to growth: