Sales Enablement Manager

Ready to be a Titan?

This Sales Enablement Manager is a strategic orchestration role serving major GTM initiatives across our Upsell and Fintech organization This role will own enablement strategy across high-priority, cross-functional initiatives in addition to day-to-day enablement deliverables, including onboarding content, training sessions, and stakeholder communications.

This role is measured on the standard enablement fundamentals — scorecard-driven coaching and performance improvement for the team it supports — and, just as heavily, on how well it orchestrates change across the Upsell functions: product releases, pricing and process changes, and system changes that ripple across Sales Enablement, Product Marketing, Rev Ops, Post-Sales, Demand Gen, and Upsell leadership. Rollout success itself counts as performance here — the effectiveness and impact of a change to the function, not just that it shipped.

The person in this seat runs the intake, prioritization, and enablement planning process for these initiatives (including the weekly Enablement Planning forum with business partners), decides what level of enablement effort a given change warrants, and makes sure the right stakeholders are aligned before, during, and after rollout.

What you'll do:

Initiative orchestration & strategy

Own intake, prioritization, and sequencing for high-priority Upsell initiatives — product releases, pricing/process changes, and system changes — using an impact-tiering framework (major/minor/minimal) to determine the right level of enablement effort for each.

Facilitate the recurring enablement planning forum with Upsell business partners (Sales Enablement, Product Marketing, Rev Ops, Post-Sales, Demand Gen, Sales/Engineering) to align on upcoming changes, timelines, and success criteria before rollout.

Build and maintain enablement plans for Tier 1 initiatives: problem, solution, success criteria, timeline, and stakeholder alignment, documented for reference.

Process & product change management

Translate product releases and process changes into what IC’s and managers need to know, do differently, and be measured on — then build the training, documentation, and communications to get them there.

Own change management and internal communications strategy for the function, based on the actual level of change management impact.

Partner with Product and Product Marketing to shape go-to-market requirements and adoption programs from an enablement lens, not just react to them after launch.

Training delivery & content creation

Build thoughtful, effective enablement content — training materials, playbooks, aids — not just orchestrate who else builds it, partnering with functional SMEs and stakeholders on subject-matter accuracy.

Deliver training directly for high-priority initiatives when it's the right vehicle (instructor-led sessions, working sessions with subject matter experts & managers), rather than handing delivery off entirely to stakeholders.

Cross-functional partnership

Serve as the enablement point of contact for Upsell leadership, GTM, Post Sales Functions, Fintech sellers, and product/revenue leaders on anything that touches how Upsell teams sell or operate.

Represent enablement's perspective in cross-functional planning so initiatives land with the right sequencing, training, and change management — not enablement as an afterthought.

Performance & measurement

Track adoption and effectiveness of major initiatives against the Upsell scorecard (readiness, adoption, effectiveness) and flag gaps or risks honestly rather than after the fact.

Continuously refine the intake and tiering process itself based on what did and didn't work on past rollouts.

What you'll bring:

Proven enablement experience, with demonstrated…