Technical Manager

Department:
Facilities

Reports to:

Senior Manager, Facilities
Status: 100% Full-Time, Exempt
Probation: 180 Days
Benefits:
Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan
CENTER'S MISSION:
Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY:

The Facilities Department is a team of over 80 employees responsible for the safety, security, maintenance, and cleanliness of the Centers’ ten locations throughout the Los Angeles area. These facilities cover a wide variety of uses including medical facilities, residential facilities, community rooms, theatres, offices, industrial kitchens, and a coffee shop. The Facilities Department is a great team with hardworking people who enjoy maintaining a wonderful atmosphere for clients and staff who are looking for a community to belong to.

JOB SUMMARY:

The Technical Manager is responsible for overseeing facility operations, maintenance, and construction projects across multiple sites. This position manages preventive maintenance schedules, work order systems, and vendor relationships to ensure efficient, safe, and compliant facility performance, as well as acts as project manager for renovations and capital improvements, tracking budgets, timelines, and contractor work. This role supports regulatory compliance, life safety systems, and risk management processes and participates in departmental planning, emergency response, and long-term facilities planning.

• Oversee maintenance and repairs across multiple locations, including offices, clinics, residences, and theatres
• Manage and maintain the work order system (CMMS), ensuring timely response, resolution, and documentation of requests
• Create and implement preventive maintenance schedules to ensure proper equipment function and facility performance
• Order parts, troubleshoot, and support repairs as needed in coordination with the Property Team
• Conduct regular facility walkthroughs to assess and address safety and technical issues

• Serve as project manager for facility-related renovations and construction projects
• Gather and document project requirements, obtain bids and quotes, and vet contractors
• Track project timelines, budgets, and deliverables to ensure projects are completed on schedule and within scope
• Analyze project finances, reconcile variances, and maintain related documentation including contracts and warranties
• Assist in developing and implementing a long-term maintenance and capital improvement plan

• Schedule and oversee work performed by external vendors and contractors
• Coordinate internal communication, on-site logistics, and verification of completed work
• Maintain records of vendor performance, contracts, and bid evaluations to support decision-making

• Ensure compliance with building codes, permitting requirements, and regulatory standards
• Monitor, test, and document Life Safety and Security Systems across all facilities
• Collaborate on the investigation and reporting of incidents in alignment with OSHA, Workers’ Compensation, and internal safety protocols
• Serve as a point of contact for inspections and ensure all required documentation is up to date and accessible

• Apply for and maintain required permits
• Participate in departmental planning meetings, training, and professional development activities
• Respond to emergencies in an on-call capacity, coordinating with vendors and internal teams
  
  Perform additional duties to support departmental and organizational objectives

• 5 years of experience in contractor…