Brewery Store Associate; Venice

JOB SUMMARY:

The Brewery Store Associate will work in our brewery store at our Venice Beach location which serves as a haven for the ultimate craft beer connoisseur who seeks to delve deeper into the world of beer. The store is our dedication to the art of craft beer through a robust offering of higher-end products and experience with Firestone Walker. The Associate provides a welcoming and educational experience to guests with the ability to impact knowledge of brewing, products, and beer in general.

They should be a conduit for education and enjoyable atmosphere that employs the Destination Venice theme.

ESSENTIAL

JOB DUTIES AND RESPONSIBILITIES:

Specifically, the responsibilities of the position include, but are not limited to, the following activities:

Provide inventory management using our POS system to include planning and stocking

Complete front and back end operations

Provide excellent customer service including educating and informing customers on our beer, history and products for sale Maintain a working knowledge of beer and brewing in general and specifically knowledge of Firestone Walkers beers

Maintains order and cleanliness at all times

Follows all ABC laws Create a fun, high energy environment

Make customers feel welcome and relaxed

Fill growlers as needed for customers and ensure they are filled properly and efficiently

Divulge the correct information to the customer about each beer served

Greet each customer as they enter the store

Process cash and credit card transactions through POS system

Reconcile the cash/credit drawer at the end of the day Complete opening and closing tasks correctly and efficiently

Constantly straighten retail items so they appear atheistically appealing to the customer

Stock and replenish retail items including beer and merchandise

Change kegs as needed for beer tastings

Properly clean and maintain the draught system