Director of Sales

Director of Sales At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to  good, quality work.  It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

Impacting lives and building lasting relationships

Executing exceptional signature programs in dining, fitness, wellness, and careA supportive community team that encourages personal and professional growth and celebrates your successA fun-filled, energetic environment that's centered in hospitality and high-quality service

Competitive salaries

Leadership Development, Live In-Person Training, Virtual Training, Individual & Group Trainings All Team Members
401(k) retirement plan with company match up to 4%
Employee Assistance Program (EAP) for employees and household members

Financial and legal services

Educational Loan Assistance & Scholarships Team Member Discount Programs Resources to support your physical, emotional, and financial wellness

Free meal per shift

Additional Benefits for Full-Time Team Members Comprehensive Medical, Dental, and Vision coverage

Multiple medical plan options, including a Health Savings Account (HSA)-eligible plan with company contributions

Flexible Spending Accounts (Healthcare and Dependent Care)
Commuter Benefits Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage

Disability benefits (where applicable and subject to state-specific programs and eligibility requirements)
Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

Job Description

Schedule:

Monday-Friday, Tuesday-Saturday, or Sunday-Thursday Rate of Pay: $38.00-$40.00/hour plus commission

Job Summary:

The Director of Sales embodies Yoi Shigoto, “the good work,” by driving the sales efforts and outcomes of the senior living community, which includes managing inquiries, tours, professional referral development, first impressions, and understanding market trends and updates. The Director of Sales position is incredibly important for setting the stage of MBK Senior Living as the senior living provider of choice from the very first initial contact.

The characteristics that a successful Director of Sales has at MBK Senior Living possesses are empathy, curiosity, drive, commitment, passion, and ability to create lasting relationships, with both prospects and professionals.

Essential

Job Duties (Include % of time for each responsibility):

- Responsible for community’s sales efforts and outcomes, while maintaining budgeted occupancy by driving the number of qualified inquiries, tours, professional referrals (85%)
• Director of Sales responds to new inquiries from multiple channels (Website, walk-in/drive-by, local referral agencies, Virtual Sales Assistant, 24/7 live chat, A Place for Mom, ) and enters all completed sales activities and detailed notes within the CRM in real-time.
• Director of Sales utilizes specific MBK follow-up plans to achieve desired communication levels with new inquiries, including, but not limited to scheduling the next step after each completed activity according to MBK Hot/Warm/Cold expectations.
• Completes thorough and detailed database…