Veterinary Receptionist

Occidental Veterinary Hospital is growing, and we’re looking for an experienced Veterinary Receptionist to join our supportive, drama-free, and non-corporate team in the beautiful town of Occidental, CA.

We’re looking for someone who is resilient, grounded, mature, and truly a team player
—someone who can stay calm under pressure, communicate clearly, and support both clients and coworkers with professionalism and kindness.

• No Weekends – Enjoy a real work-life balance

• Supportive Team Culture – We genuinely support one another and work well as a team

• Small Town, Big Heart – Serve pets and clients in a charming, close-knit community

• Competitive Pay & Benefits – We value experience and take care of our people

• Health, dental, and vision insurance

• Paid time off and paid holidays

• 401(k) with employer match

• Pet care discounts

• Uniform allowance

This is a fast-paced, client-facing role that requires prior veterinary experience.

Responsibilities include:

• Greeting clients and creating a welcoming, professional first impression

• Answering phones and scheduling appointments

• Managing check-ins and check-outs

• Collecting payments and processing invoices

• Coordinating prescription refills and medical record requests

• Communicating clearly with clients and the veterinary team

• Helping ensure daily operations run smoothly and efficiently

• At least 1 year of veterinary reception or veterinary clinic experience (required)

• Strong communication and customer service skills

• Ability to remain calm, professional, and organized in a busy environment

• Comfortable using veterinary practice software (training provided on our system)

• Reliable, mature, and team-oriented with a positive attitude

If you’re an experienced veterinary receptionist who values teamwork, stability, and a healthy work environment, we’d love to meet you.