Senior Key Account Manager-BSC

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Solenis, a Solenis company, is seeking an experienced Senior Key Account Manager with strong BSC, institutional, or Jan/San business experience. Ideal candidates will live near a major city or airport in the western U.S.

• Build and maintain strong, long‑term trusted relationships with high‑value clients.
• Act as the primary point of contact for key accounts, ensuring their needs are understood and met with tailored solutions.
• Engage key decision‑makers and operational leaders within customer accounts.
• Provide customer training and support.
• Represent the company at industry events, trade shows, and client summits.
• Conduct quarterly business reviews and strategic planning sessions with clients.

• Develop and execute strategic account plans for national and regional BSCs to drive growth and retention.
• Identify opportunities for upselling, cross‑selling, and expanding services to drive account profitability.
• Monitor market trends and competitor activity to identify new opportunities and mitigate threats.

• Achieve assigned sales targets and account objectives.
• Lead contract discussions, renewals, and performance timelines to maximize profit.

• Align field sellers and distribution sales teams to consistently meet client needs.
• Partner with supply chain, customer service, and field support teams for seamless product fulfillment.
• Proactively resolve escalations to maintain client satisfaction.
• Collaborate with product, marketing, and customer support teams on market intelligence and voice‑of‑customer insights.
• Lead internal account reviews and performance updates to drive transparency and continuous improvement.

• Track key account metrics and proactively address risks or issues.
• Manage daily activities, priorities, and KPIs to meet customer expectations regarding service and sales support.
• Actively manage the sales funnel by tracking pipeline progression and driving conversion.
• Maintain accurate reporting of sales activities for data‑driven decision‑making and performance analysis.
• Collaborate on sales forecasting to align with business goals and resource planning.

• Bachelor’s Degree or equivalent; valid driver’s license required.
• 10+ years in B2B sales or account management, with at least 5 years focused on facility services, cleaning products, or hygiene solutions and an understanding of BSC operations.
• Experience navigating complex client organizations and procurement processes with demonstrated success in driving account growth and retention.
• Demonstrated ability to influence both executive and operational levels.
• Excellent communication, presentation, and negotiation skills.
• Strong strategic thinking, problem‑solving, and financial judgment.
• Proven cross‑functional collaboration skills.
• Proficiency in sales performance metrics, CRM software, and data‑driven account planning.
• Ability to travel for industry events and client meetings.

• Medical, dental, and vision insurance available from day one.
• 401(k) with matching.
• Paid time off.
• Learning and development opportunities.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Contact Solenis Talent Acquisition:

Expected compensation: $ – $ plus discretionary bonuses.