Sr. Food Safety & Quality Assurance Compliance Manager

Sr. Food Safety & Quality Assurance Compliance Manager

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Role: Sr. Food Safety & Quality Assurance Compliance Manager
Team: Operations, Patagonia Provisions
Scope: Individual Contributor, P4
Experience: 7-10 years
Location: Sausalito, CA

Patagonia Provisions makes delicious, carefully sourced products best enjoyed from Trailheads to campsites and beyond. We work to address specific environmental problems through organic, regenerative and responsible food production. Our food system is broken;
Patagonia Provisions is about finding solutions to repair it. We are in business to save our home planet. The Sr. FSQA & Compliance Manager at Patagonia Provisions is tasked with overseeing and enhancing the food safety and quality assurance systems across the supply chain. Responsibilities include evaluating risks for new products and facilities, supporting cross departmental efforts in the areas of food safety and quality, and developing comprehensive documentation and procedures to identify risks, implement controls, and track outcomes.

The role requires attention to detail for managing complex information and translating it into actionable strategies to improve product safety and consistency. Serve as the subject matter expert on food safety regulations, quality controls, certifications and a drive for continuous improvement in our programs and policies.

• Develop and execute Patagonia Provisions’ FSQA strategy aligned with brand values, sustainability targets, and business objectives.
• Establish and monitor key performance indicators (KPIs) for food safety, quality, and compliance across the supply chain.

• Manage supplier qualification, risk assessments, and verification programs.
• Oversee co‑packer performance and compliance with regulatory, customer, and internal standards (FDA, USDA, FSMA, BRC, Organic, ROC, etc.).
• Conduct site audits and coordinate third‑party evaluations; verify and track corrective actions.
• Maintain supplier risk matrices and annual audit schedules to ensure accountability and transparency.
• Review production samples and provide timely feedback and corrective actions.

• Lead HACCP, HARPC, and Preventive Controls programs; serve as the PCQI for applicable facilities.
• Manage all analytical and microbiological testing programs, including annual test plans and budgets.
• Oversee certifications (Organic, Non‑GMO, ROC, Kosher, Fair Trade, etc.) and liaise with certifying bodies.
• Maintain recall readiness through annual mock recalls; serve as Recall Coordinator during real events.
• Partner with Legal, Marketing, and Regulatory teams to validate product claims and labeling compliance.

• Ensure FSQA systems are fully documented, current, and audit ready.
• Oversee document control, allergen management, ingredient/sub‑supplier approvals, and COA verification.
• Conduct risk assessments for new products, ingredients, and packaging.
• Support digital traceability and sustainability data integration initiatives.

• Evaluate consumer and customer feedback to identify quality trends and drive corrective actions.
• Provide responses to the CX team to customer inquiries related to product quality and safety.
• Lead root cause analysis (RCA) and corrective/preventive action (CAPA) processes with suppliers and internal teams.
• Track and report FSQA metrics including complaint rates, audit outcomes, and nonconformance trends.

• Partner with Product Development to embed FSQA principles from concept through commercialization.
• Work closely with Operations and Supply Chain on product validations, supplier transitions, and first production runs.
• Collaborate with Legal and Marketing to ensure product integrity, accurate claims, and compliant labeling.
• Support Sales with customer documentation needs related to food safety programs.
• Performs other duties as assigned by manager.

• Passionate – Have passion for the mission of Patagonia Provisions and…