Lead Steward

Responsibilities

• Provide friendly, fast, and helpful customer service to all guests and team members.
• Assist leadership in managing all aspects of stewarding operations.
• Assist leadership in managing all labor and inventory control costs.
• Assist leadership in hiring, training and development of employees.
• Ensure preventive maintenance of all kitchen and dish room equipment.
• Maintain stocking and correct inventory of chemical products.
• Ability to communicate and cooperate with all management and line staff employees.
• Maintain and order appropriate supply of dishes, flatware, and utensils.
• Communicates variances from established standards to the Executive Steward.
• Assist leadership in setting performance expectations and provides coaching and operational support for team members.
• Supervise and manage the work processes or procedures of team members.
• Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.
• Make suggestions regarding types of products, material, supplies or tools to be used.
• Supervise and manage attendance and time records of team members.
• Protect and preserve assets of the company.
• Perform all job duties in a safe and responsible manner, including keeping areas clean and free of safety hazards, debris, and litter.
• Must adhere to regulatory, department and company policies.
• Attend all departmental and company training programs or meetings as directed.
• Meet department uniform, appearance and grooming requirements. This includes purchasing and wearing slip resistant safety shoes when performing all job duties.
• Understand and adhere to bargaining unit agreements.
• Perform other job related and compatible duties as assigned.

QUALIFICATION REQUIREMENTS

• High school diploma or equivalent
• Two years supervisory experience preferred
• Two years prior Food & Beverage back of house experience preferred
• Must be proficient in Microsoft applications
• Ability to earn and maintain a current Food Handlers Card
• Must be able to acquire and maintain appropriate gaming license

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.

The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.