Food Service Worker; FSW

Food Service Worker (FSW)

Under the supervision of the Director of Food Services (DFS)/Assistant Director of Food Services (ADFS)/Registered Dietician (RD) or Cook, provides quality meals and service to patients, residents, visitors, and staff while supporting organization wide customer experience.

• Food service experience in a health‑care/facility setting is preferred
• Ability to work well with others
• Clean and appropriately groomed
• Ability to read, write, and speak English
• Serve Safe Certification is preferred

• Prepares and serves food for residents, patients, staff, and visitors; works the dining room window during meal times and serves staff and visitors as needed
• Operates kitchen equipment in a safe manner; cleans and sanitizes work area and equipment after use; follows food safety practices throughout
• Dates, rotates inventory, and disposes of expired food and beverage items in patient and resident care areas and in administrative areas; follows food safety practices throughout all duties
• Properly completes all pertinent logs to ensure food safety compliance including refrigerator/freezer logs, cool‑down log, internal food and beverage temperature log, thermometer calibration log, dish‑machine log, qua ternary ammonium log, etc.
• Prepares and portions food and beverage items according to menu spreadsheets and tray tickets
• Serves therapeutic meals according to personalized tray tickets; prints and utilizes food production reports and tray tickets from resident diet systems
• Prints and prepares snack with labels and delivers snacks at specified times; interprets diet order per current diet manual
• Thoroughly completes all tasks within allotted time of the work schedule and completes all cleaning tasks assigned; cleans and stocks coffee or beverage carts as indicated throughout facilities; cleans and stocks staff dining areas; carries out housekeeping duties within the department
• Unloads dirty dishes and trays from food carts and uses the dish machine for cleaning and sanitizing them; cleans and sanitizes work areas and equipment after use
• Communicates repairs and other needs to various supporting departments (IT, EVS, Engineering, etc.) by submitting work orders
• Demonstrates proficiency navigating through Orchard Hospital Health Information Systems (HIS) e‑learning, and Orchard Hospital Policies and Procedures; reads email and responds as indicated each shift worked; can locate policy and procedures
• Maintains a professional appearance and demeanor and high level of confidentiality in all matters; demonstrates effective communication with members of the health care team to achieve desired outcomes; attends and participates in all required in‑service training and mandatory meetings per policy
• Able to fulfill physical demands of the position and demonstrates competency in skills, knowledge, ability, and equipment as required for the position and area of assignment