Front of House Supervisor

• Location 9252 BUSH ST,Plymouth, CA, ,United States
• Base Pay $25.65 / Hour
• Employee Type PT Non Exempt

The Front of House Supervisor oversees the daily front-of-house operations during assigned shifts across Stone Creek Restaurant, Old Roots Bar, Union Marketing Coffee & To-Go, and other assigned Food & Beverage outlets. This position provides direct supervision to front-line team members, coordinates restaurant and beverage service operations, ensures exceptional guest experiences, and supports Food & Beverage leadership in achieving operational, financial, and service objectives .

The Front of House Supervisor serves as the manager on duty during assigned shifts while ensuring compliance with company standards, responsible alcohol service, health and safety regulations, and Acorn Ridge Casino service expectations.

• Excellent communication, organization, and conflict resolution abilities.
• Knowledge of restaurant, beverage, and casino food service operations.
• Ability to lead in a fast-paced, high-volume environment.

• High School Diploma or GED required .
• Three (3) to five (5) years of related restaurant, hospitality, casino, or food and beverage experience.
• Previous supervisory experience preferred.

• Must obtain and maintain all required gaming licenses.
• Responsible Beverage Service certification.
• Title 31/AML training.

Nothing in this job description alters the at-will nature of employment or creates a contract of employment. Acorn Ridge Casino reserves the right to modify , revoke, or change this job description at any time.

Must be 21-yrs or older to work at Acorn Ridge Casino.

• Assign, direct, and coordinate the work of servers, bartenders, barbacks, beverage servers, hosts, bussers, food runners, and other front-of-house team members.
• Train, coach, mentor, and evaluate employees while reinforcing service standards and company policies.
• Ensure exceptional guest service and professionally resolve guest concerns.
• Monitor staffing levels and adjust assignments to meet operational needs.
• Coordinate communication between front-of-house, beverage, and kitchen teams.
• Inspect dining rooms, bars, coffee outlet , and service stations to ensure cleanliness, sanitation, and health code compliance.
• Monitor responsible alcohol service and compliance with all gaming, alcohol, and safety regulations.
• Assist with opening and closing procedures, inventory controls, labor management, cash handling, and special events .
• Complete shift reports and communicate operational concerns to management.
• Promote a positive, professional, and team-oriented work environment.