Stewarding - Steward

Responsible for ensuring all china and glassware is cleaned efficiently and promptly providing all facets of the dining venue available stock of silver and dish ware on a continual basis. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job.

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence, Mission and Vision Statement as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
• Ensures compliance to standards set by management in scraping, racking, stacking, and washing of, dishware, glassware, silverware, and all cooking pots, pans and utensils.
• Responsible for keeping work area clean and sanitary, remove all trash.
• Assists in maintaining standards of health, safety, and sanitation.
• Clean and stocks supplies, such as plates, silverware, pots, pans and other utensils
• Must be able to clean and sanitize all kitchen equipment in a safe manner.
• Clean all hoods, stoves, countertops, and display cases.
• Participates as a team member with Food Servers, Utilities, Cooks, Supervisors and any pertinent Company Team Members in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services.
• Other duties as assigned by Steward Supervisor.
• Responsible for conducting all responsibilities in a professional and ethical manner
• Responsible for maintaining a consistent, regular attendance record.
• Adheres to performance standards, company policies and procedures, as they relate to the department.