Cocktail Server – Beverage; Part Time

The Cocktail Server – Beverage is responsible for taking and delivering beverage orders to guests on the casino floor or in designated service areas. This position provides prompt, courteous, and professional service in accordance with 4-Star/4-Diamond service standards while maintaining cleanliness and organization of assigned sections.

• Serves alcoholic and non-alcoholic beverages to guests in a timely and accurate manner.
• Provides 4-Star/4-Diamond guest service by engaging with guests in a friendly, helpful, and professional manner.
• Busses and clears tables of used glassware and debris in assigned sections.
• Maintains cleanliness and stock levels of assigned cocktail service stations.
• Processes cash and credit transactions through the approved point-of-sale system.
• Works special events and high-volume service areas as assigned.
• Communicates effectively with bartenders and Beverage leadership to ensure service flow.
• Verifies guest identification to ensure compliance with alcohol service laws and adheres to all ABC regulations, RBS training standards, and internal policies.
• Performs other job-related duties as assigned.

This position does not have direct supervisory responsibilities but may provide guidance or support to other team members.

• Strong verbal communication and interpersonal skills.
• Familiarity with beverage service operations, including knowledge of cocktails, spirits, beer, and wine.
• Knowledge of ABC regulations related to the service of alcoholic beverages.
• Ability to multitask and remain composed in high-volume service areas.
• Must be professional, reliable, and guest-focused.
• Ability to work in a fast-paced environment with minimal supervision.

• High school diploma or equivalent preferred.
• Additional coursework in hospitality or customer service is a plus.
• Minimum of 1–2 years of experience in food and beverage service, preferably in a high-volume or upscale environment.
• Strong knowledge of beverage offerings and responsible alcohol service standards.
• Proven ability to deliver prompt, courteous, and professional service in fast-paced settings.
• Experience handling cash and operating POS systems.
• Excellent interpersonal and communication skills with a focus on guest satisfaction.
• Prior experience in a casino, resort, or hospitality venue is preferred.
• Must meet all regulatory requirements for alcohol service.

Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required.

Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Communication
  
  Skills:
  
  Must be able to communicate clearly, courteously, and professionally with guests, bartenders, and supervisors in person and via radio; responsible for taking drink orders, responding to guest needs, and delivering attentive, friendly service.
• Lifting and Carrying: Frequently lifts and carries trays with multiple beverages, glassware, and supplies weighing up to 25 pounds; may also handle ice buckets and light bar stock.
• Manual Dexterity: Constantly uses hands and fingers to carry trays, handle glassware, distribute drinks, and operate handheld POS devices or order pads.
• Mobility: Continuously moves…