Cashier Attendant; Graveyard Corner Counter; Harrah's SoCal

Valley Center, CA, United States (On-site)

WE ARE HARRAH'S RESORT SOUTHERN CALIFORNIA
At Harrah's Resort Southern California, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

This job contributes to Corner Counter at Harrah’s SoCal’s success by providing fast, friendly and exceptional customer service to all guests with quality service, food, products and maintaining a clean and comfortable and safe environment. Our team members are required to have basic knowledge about health and learn about all fresh products to effectively educate our guest. The team member is responsible for modeling and acting in accordance with Corner Counter Guiding Principles and with Harrah’s Southern California Resort’s Mission Values and Vision.

• Be a role model in demonstrating Family Style Service to all guests and team members.
• Maintain a calm demeanor during periods of high volume to keep the store operating to standards.
• Handle customer inquiries, concerns, and complaints with professionalism and resolve issues to the satisfaction of the customer and management.
• Efficiently process customer orders using the restaurant's point-of-sale (POS) system.
• Maintain cash register balances and accurately handle cash, credit card transactions, and other forms of payment.
• Ensure that all condiments, utensils, and supplies are adequately stocked and readily available. Assist in restocking food and beverage items as needed.
• Know menu offerings, including ingredients, preparation methods, and specials to proactively upsell and enhance the customer experience and increase sales.
• Be able to manage multiple tasks at one time.
• Assist with new Team Members training.
• Demonstrate the ability to communicate effectively with all guests and employees.
• Follows Corner Counter and Harrah’s Operational Policies and Procedures, including those for cash handling, safety, health, sanitation, and security, during each shift.
• Must be able to consistently demonstrate (EGE) “Everyone Greets Everyone” by greeting all guests and fellow property team members with an appropriate greeting.
• Follow all safety policies and procedures while working. As well as follow all food handling procedures.
• Cleans, organizes, and maintains kitchen equipment, dining area, and front of house.
• Assists with cleaning other areas of the operation as requested.
• Maintains regular and consistent attendance and punctuality.
• Adhere to Uniform Standards.
• Perform any other functions as directed by Management.

• Six months of previous experience working in a food service establishment preferred.
• To be able to communicate in the major language of the workplace.
• Available to work flexible hours that may include early mornings, evenings, weekends, overnight and/or holidays.
• Attention to detail and accuracy in order processing and cash handling.
• Excellent multitasking abilities to handle fast-paced, high-pressure situations.
• Able to work at a fast pace in mentally and…