PT Brand Ambassador

Part‑time Brand Ambassadors have a customer‑first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

• Motivated to drive business day to day and achieve daily, weekly, and monthly sales goals.
• Proactively drives business with the customer at the core of all decisions.
• Supports company initiatives.
• Participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology.
• Represents the customer‑experience expectations in store.
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
• Champion of RL core values.
• Supports a collaborative environment with the customer at its core.
• Engages in networking to start building a clientele.
• Provides ongoing feedback to Management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Salary range: $15 – $19.72 per hour.

• Retail experience or similar industry experience in a complex, high‑volume or high‑profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co‑workers.