Lead Cashier, Retail

Description

Central Valley is a leading family‑owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. Central Valley has been voted among the Best Places to work in the North Bay by the North Bay Business Journal.

We are currently seeking a Lead Cashier for our St. Helena facility.

This role leads in training of new cashiers and sales floor staff. Ensures all cashiers are greeting customers as they arrive and depart. Ensures cashiers are providing customers with fast, friendly, and accurate service at point of sales counter. Ensure cashiers are thanking customers for their purchase. Responsible for processing customer sales and returns, ensures accurate change, and balances cash drawer.

Trouble shoots and provides solutions to impress customers. Responsible for facility banking including deposits are done daily and taken to the bank and proper change is on site at all times. Works with Operations and Store supervisor to ensure aisles are ready for daily zero scan.

• Trains all new cashiers and floor sales on our POS system
• Ensures all cashiers correctly process customer sales and returns
• Ensures all POS stations are clean, organized and have proper inventory of supplies
• Ensures phones are answered timely, professionally, and are transferred to the correct department
• Ensures customers are informed Central Valley account opportunities for larger sales
• Ensures store banking is completed and deposited daily
• Ensures proper change funds are on site daily
• Observes store areas for safety, potential theft and security risks
• Writes Schedules for sales floor with Store Supervisor
• Opens and closes facility when scheduled
• Maintains current knowledge of company products and their locations in the store/yard
• Attends weekly leadership huddles
• Attends safety meetings regularly.
• Performs other duties as assigned.

• Exceptional customer service skills
• Outstanding communication skills
• Problem solving abilities
• Proficient in math
• Basic computer skills
• Construction, electrical, plumbing, painting or landscaping highly desired

• 2 years Cashiering experience
• Retail sales and service a plus
• Bilingual a plus

Central Valley is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.