Key Account Manager

Location:

Largo, FL (Retail Solutions) - Management

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT
, HONOR and VALUE diversity.

Airgas is Hiring for a Key Account Manager in Largo, FL!

We are looking for you!

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment

Airgas is seeking a strategic and dynamic Key Account Manager to drive service excellence, growth, and retention for our national retail accounts. This role manages high-revenue
, nationally
visible accounts and serves as the primary liaison between our customers and internal teams. Based primarily in our Largo office
—with possible travel for face-to-face meetings—this position requires a proactive leader skilled at navigating complex business models and fostering strong, long-term client relationships.

• Primary Contact:
  Serve as the single point of contact for assigned strategic national accounts.
• Relationship Management:
  Cultivate lasting relationships by consistently delivering exceptional service,
  identifying growth opportunities
  , and ensuring high retention rates.
• Account Oversight:
  Maintain comprehensive and up-to-date records including account overviews for presentation, management processes, contacts, and any other associated documentation important for effective functionality of the account.
• Cross-Functional Collaboration: The Key Account Manager is expected to lead on assigned account rollout and closure processes by partnering with internal teams, ensuring seamless implementation and ongoing support.
• Data Analysis:
  Extract and analyze data from various systems to manage orders, update account information, and identify trends or issues.
• Issue Resolution:
  Proactively identify recurring issues and collaborate with stakeholders and leadership to implement effective solutions.
• Team Engagement: Work closely with national sales teams, regional leaders, and other stakeholders to maximize account efficiency and uncover new business opportunities.
• Continuous Learning:
  Engage in ongoing training and professional development initiatives across multiple levels of the organization.

________________________

Are you a MATCH?

• Contract Expertise: Demonstrated experience in reading, interpreting, and executing contracts/agreements at a strategic level.

• Communication:
  Excellent verbal and written communication skills, with the ability to lead conference calls and deliver compelling presentations.

• Account Management:
  Proven ability to manage multiple complex accounts independently.

• Relationship Building:
  Strong interpersonal skills to build effective relationships with customers, vendors, and internal teams.

• Organizational
  
  Skills:
  
  
  Exceptional time management and multitasking abilities, with a keen attention to detail.

• Technical Proficiency: Advanced Excel skills (including VLOOKUP and Pivot Tables); familiarity with SAP is a plus
  .

• Adaptability: A self-driven
  , motivated approach with the ability to thrive in a fast-paced, dynamic environment.

• Tech Savvy:
  Proficient in Microsoft Office Suite, Google Workspace (Docs, Sheets,…