Retail Sales Administrative Assistant

The role of a Retail Sales Administrative Assistant offers a unique and dynamic opportunity for individuals interested in combining retail customer service with corporate account support and administrative duties. This position is designed for those who excel in a boutique retail environment while also demonstrating strong organizational, communication, and research skills in support of business development initiatives. The Retail Sales Administrative Assistant position is a great fit for candidates seeking a diverse set of responsibilities and the chance to contribute directly to both the customer-facing and behind-the-scenes operations of a growing organization.

Based in Del Mar, CA, this part-time role provides the chance to work in a vibrant retail setting while also taking on important administrative and outreach responsibilities that drive business growth.

• Engage with customers in a boutique retail environment, providing friendly and knowledgeable service.
• Support corporate account development through research, outreach, and administrative tasks.
• Contribute to both customer-facing and internal company operations.
• Work as part of a team that values professionalism, confidentiality, and initiative.

• Deliver excellent customer service to boutique shoppers, assisting with product selection and sales of clothing, jewelry, sarongs, and other items.
• Answer incoming corporate phone calls in a clear, pleasant, and professional manner.
• Utilize the company database to identify, research, and qualify potential corporate accounts.
• Reach out to prospective business clients using information from databases, email resources, and AI tools.
• Engage with potential corporate contacts in a conversational, non-salesy manner to gauge interest and qualify leads.
• Schedule follow-up calls with company leadership once interest is confirmed and decision-makers are identified.
• Offer follow-up appointments at available times after 10:00 a.m. Pacific Time.
• Perform accurate data entry and maintain up-to-date records on corporate account activity.
• Support the processing and development of corporate accounts, with potential to increase hours as responsibilities grow.
• Maintain confidentiality and adhere to all applicable FCC and organizational requirements.
• Contribute ideas and suggestions to enhance customer experience, sales, and outreach strategies.
• Assist with communications and logistics related to telegram delivery through local, national, and international networks and Fed Ex.

• Competitive compensation commensurate with experience.
• Opportunities for additional hours and responsibilities as the role evolves.
• Comprehensive training provided for all aspects of the position, including retail, administrative, and corporate account functions.
• Potential for remote work on certain corporate account tasks after successful completion of training.

• Warm, personable, and professional demeanor when interacting with customers and colleagues.
• Strong verbal and written communication skills.
• Excellent phone presence and ability to engage with corporate contacts in a professional manner.
• Dependability and commitment to consistent work hours.
• Ability to work independently after thorough training.
• Keen attention to detail and strong organizational skills.
• Basic to advanced data entry skills.
• Willingness to learn new databases, retail systems, phone procedures, and AI tools.
• Self-motivated with the ability to take initiative.
• Comfort engaging in professional conversations with prospective business contacts.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Openness to feedback and coaching, especially during the initial training period.
• Previous experience in retail, sales, administration, customer service, or business development is a plus, but not required as full training will be provided.

• Friendly, approachable, and eager to provide excellent service to customers.
• Comfortable handling both retail sales and administrative/business development tasks.
• Quick to learn new technologies and systems.
• Highly organized with strong attention to detail.
• Enjoys working in a team-oriented, fast-paced environment.
• Maintains professionalism and discretion in all interactions.

• The position is based in Del Mar, CA, which is known for its welcoming community and vibrant business atmosphere.
• Full training is provided,…