Security - Security Officer

Valley View Casino & Hotel is Southern California’s premier gaming destination, offering guests a dynamic mix of casino entertainment, dining, and hospitality. The property features 2,000 of the latest slot machines, 26 table games including blackjack, roulette, baccarat, and pai gow poker, and a dedicated non‑smoking casino area. Guests can enjoy seven diverse restaurants, such as an award‑winning lobster buffet, a steakhouse and lounge, cafés, and 24‑hour snack options, plus multiple bars and nightly live entertainment.

The casino hotel provides Luxury Suites and Deluxe Rooms with scenic views and complimentary poolside breakfast. All casino, hotel, and restaurant guests must be 21 years of age or older.

The Security Officer is a full-time, on-site role located in Valley Center, CA, responsible for helping maintain a safe, secure, and welcoming environment for guests and team members. This role includes monitoring casino and hotel areas, patrolling interior and exterior grounds, and observing activity via surveillance systems in accordance with company policies and regulatory requirements. Security Officers respond to incidents, assist with emergency procedures, write clear incident reports, and coordinate with local law enforcement or emergency responders when needed.

Day-to-day tasks also involve verifying identification for age requirements, protecting company property and assets, and providing courteous assistance and directions to guests. The position requires consistent professionalism, discretion, and adherence to Valley View Casino & Hotel’s standards of guest service and safety.

• Ability to maintain a safe environment, including patrolling facilities, monitoring access points, and responding calmly and effectively to security or medical incidents.
• Strong observational and reporting skills with the ability to accurately document events, complete incident reports, and communicate clearly with supervisors and team members.
• Customer service skills with a professional, respectful demeanor when interacting with guests and colleagues, including the ability to de‑escalate tense situations.
• Basic knowledge of security procedures and emergency response protocols; prior experience in security, law enforcement, military, or hospitality safety roles is beneficial.
• Ability to stand and walk for extended periods, work varied shifts including nights, weekends, and holidays, and lift or move moderate weight as needed.
• High school diploma or equivalent; valid identification and the ability to obtain and maintain any required gaming or security licenses or permits.
• Comfort working in a casino environment where guests must be 21 or older, adhering to all regulatory, safety, and company policies.