Center Operations Manager in Training; COMiT

Overview

Please include a cover letter so we can get to know you better and understand why you believe you will be a good fit for our team! Applications submitted without a cover letter will not be considered.

COMiT Professional Development Program: Must be willing to relocate to the assigned location in Washington D.C. and/or Baltimore metro areas upon promotion to full-time Center Operations Manager. Must be willing to travel to multiple locations across Maryland and Virginia.

Ally Behavior is a dynamic, fun, and rewarding place to work that offers superior growth and leadership opportunities in a supportive, engaging environment. We are a full-time, center-based, early intervention Applied Behavior Analysis (ABA) therapy program, serving children with autism ranging from 18 months to 6 years of age. Our mission is to deliver the highest quality therapy to help our early learners reach their potential to communicate, improve social skills, and prepare for academic success.

The children we serve are at the heart of everything we do and we are passionate about our commitment to having a meaningful impact in the lives of our children and their families. We have a unique and collaborative start-up culture that is driven by our diverse team of professionals and our core values of Serving Others, Treatment Excellence, All One Ally, Resourceful in Finding Solutions, and Striving to Grow.

Our comprehensive onboarding and training approach will support and prepare you to provide the best possible therapy to our clients!

We are looking for a motivated self-starter to join our team in a managerial & administrative role and be responsible for daily operations at our upcoming therapy center. Our team members are expected to be leaders in the community, ensure our high-quality standards are met, and foster an exceptional work environment. The right candidate will have extremely strong attention to detail in addition to being professional, energetic, organized, and driven.

You don t mind wearing different hats and take the initiative to get things done. We will train you on the specific job responsibilities, although the right fit will quickly and easily pick up responsibilities and manage them on their own. We are looking for a smart and talented person who wants to be part of an elite, fast growing organization.

• Assisting with and learning from current Center Operations Managers - a variety of job duties including but not limited to:
• • Managing communication with the parents and families enrolled in our program
  • Onboarding new clients and hosting center tours
  • Managing and approving sick leave and vacation requests for employees
  • Validating the accuracy of center schedules
  • Holding clinicians accountable for submitting session notes within 24 hours
  • Ensuring that clinical note audits occur to maintain accuracy of billing
  • Maintaining employee certifications and credentials
  • Document management, both for clients and employees
  • Ensuring adherence to budget requirements for center purchases
  • Communicating with the insurance and billing department regarding client insurance authorizations
  • Communicating with the talent acquisition department regarding any resignations or staffing needs
  • Maintaining and recognizing staff birthdays and organizing team-building events

• Ability to sit on the floor, kneel, crawl, squat, run or stand for extended periods of time
• Ability to reach and hold objects
• Ability to lift 30 pounds

• Our ideal candidate is an energetic, outgoing person who can inspire staff on both good and bad days.
• You are comfortable wearing different hats!
• Detail oriented and a meticulous note taker.
• You are compassionate and have a high EQ - we work with families who have children with developmental delays. You take pride in excellent customer service and patient experience.
• You have varied interests and passions that you can dive deeply into. Maybe you love Russian Literature, minored in it in school, and are part of a local book club with some like-minded friends.
• You have strong and fluent written and oral communication skills. This should…