Order Entry Specialist

Data Entry Specialist Order Entry

This role focuses on accurately entering detailed customer order information into an ERP system and supporting the logistics team with precise and timely documentation. The position requires strong attention to detail, the ability to multitask and work with a sense of urgency, and an analytical mindset that can handle ambiguity. It is a contract-to-hire opportunity for someone who is reliable, professional, and able to think critically beyond basic data entry.

• Enter customer orders with specific details into the ERP system accurately and efficiently.
• Serve as the primary resource for order entry, ensuring that all data is complete and correct.
• Support the logistics team by providing accurate and timely documentation for domestic orders.
• Review and verify order information to maintain high data integrity and minimize errors.
• Manage multiple orders and tasks simultaneously while maintaining a strong sense of urgency.
• Communicate with internal teams and, when needed, with customers to clarify order details.
• Use Microsoft Excel and Outlook to track, update, and communicate order-related information.
• Handle email correspondence related to customer orders and documentation.
• Apply analytical thinking to resolve issues, work through ambiguous information, and identify discrepancies.
• Provide customer service support related to order status, changes, and basic inquiries.
• Follow established office and clerical procedures to ensure consistent and reliable order processing.
• Contribute to a professional and collaborative office environment through clear communication and dependable performance.

• Proven data entry experience with a focus on accuracy and speed.
• Strong order entry experience, preferably in a manufacturing or similar environment.
• Proficiency with Microsoft Excel for data tracking and basic spreadsheet tasks.
• Proficiency with Microsoft Outlook for email and calendar management.
• Experience using ERP systems for order entry and data management (ERP experience is a plus but highly valued).
• Customer service experience, including handling inquiries and providing order-related support.
• Ability to multitask effectively while maintaining keen attention to detail.
• Capability to work with a sense of urgency in a fast-paced environment.
• Analytical mindset with the ability to work through ambiguity and resolve issues.
• Clerical skills, including organizing documents and maintaining accurate records.
• Comfort using Microsoft Office applications in daily work.
• Professional communication skills for interacting with internal teams and customers.

• Experience in a manufacturing setting, especially related to order processing, is beneficial.
• BG in call center or high-volume customer service environments is an advantage.
• Familiarity with email-based customer communication and documentation workflows.
• Demonstrated reliability and consistency in meeting deadlines and work commitments.
• Critical thinking skills to interpret specific order requirements and ensure correct data entry.
• Ability to adapt to evolving processes and handle changing or incomplete information.
• Contract-to-hire interest, with a desire to grow into a longer-term role.

This position is based in a professional office environment, working Monday through Friday with a flexible start time between 7:00 and 7:30 a.m. The role involves working on a computer throughout the day, using ERP software, Microsoft Excel, Outlook, and other Microsoft Office applications to manage orders and documentation. The work is performed in a shared office space, requiring a professional demeanor, respectful communication, and the ability to collaborate closely with colleagues.

The…