GIS Scheduler; Camarillo, CA

Job Title: GIS Scheduler
Location: Camarillo, California
Department: Transportation Planning Department
Reports to: Planning Supervisor
FLSA Status: Full-Time, Non-Exempt
Wage Scale: $25.00-$29.00

COMPANY

Since 1991, R&D Transportation Services, Inc. (R&D) has successfully worked with California Regional Centers and School Districts to deliver a comprehensive brokerage model that consists of Scheduling, Billing and Contract Administration, Customer Service Center, and Quality Assurance for Field Operations. Although not a direct transportation service provider, R&D coordinates with vendors to ensure that they operate safe, reliable, and efficient transportation services for people with developmental and physical disabilities.

R&D’s Transportation Planning Department is the gateway to how R&D accomplishes its organizational mission to promote safe, efficient, reliable, and cost-effective transportation solutions for its customers. This begins with important work that takes place with vendor contracts administration, and computerized routing/scheduling services, all essential work that is ultimately reflected in the product of vendor billing services. R&D customers depend on our team to deliver on service excellence and to uphold a high standard quality across all departments.

Ultimately, the result-driven outcomes are manifested in the strong partnerships that R&D has built with customers over the past 30 years. R&D’s Scheduler is responsible to maintain all operations pertaining to scheduling with technical expertise to support the assigned project area. The company is looking for an experienced candidate with background in passenger transportation services.

include, but are not limited to the following:

• Use Computerized Routing & Planning GIS Software, to schedule passenger routes in accordance with service requirements for respective projects,
• Maintain updated participant records in GIS Database and use Excel spreadsheets and provide monthly reports to the manager by assigned deadlines,
• Maintain participant record to reflect the appropriate Purchase of Service (POS) for transportation and/or bus passes,
• Generate and maintain digital files in company network for all transportation access plans,
• Collaborate extensively with contracted transportation vendors regarding regular changes, additions, cancellations, service expectations, etc.,
• Understand customer expectations, special needs population, and vendor service requirements,
• Maintain a comprehensive and accurate database of program schedules by area, vendor vehicle configurations and rider files related to special needs requirements,
• Collaborate and proactively communicate across departments regarding pertinent items, their region, and/or service changes,
• Provide resources to assist individuals and care providers to apply for discounted monthly bus passes, and/or to coordinate any necessary appointments to determine eligibility for various modes of generic transportation systems, such as paratransit, dial-a-ride, community transportation options, etc.

• Review information from regional center social worker to evaluate transportation needs related to functional mobility and/or cognitive challenges,
• Develop an individualized trip plan that supports the travel goals and objectives of the individual to their place of work, school, or day program,
• Research community transportation resources and maintain/update public transit resource database,
• Maintain accurate student records and generate monthly reports within deadline,
• Provide resources to assist individuals to apply for discounted monthly bus passes, and/or to coordinate any necessary appointments to determine eligibility for generic transportation systems, such as Paratransit, Dial-A-Ride, community transportation options, etc.,
• Generate and maintain digital files in company network for all transportation assessments and travel training participants,
• Develop and maintain positive working relationships with local public transit agencies as needed.

• Analyze cost of…