Quality Assurance Specialist, Marketing Technology

You will support the quality management function of the marketing technology stack and related system integrations to enhance lead generation activities for the Private Client Group (PCG). It involves overseeing the quality of the technology/services that we produce, including developing quality standards, conducting tests and identifying issues.

The Quality Assurance Specialist will report directly to the Marketing Technology Team Leader and will support website testing efforts spanning performance, UX/UI automation, and data analysis. You will use a variety of tools, including Ghost Inspector, Puppeteer, Test Complete, or Selenium for automation and testing QA;
Page Speed Insights, Pingdom, mPulse, and Lighthouse for performance analysis QC; and Tealium and Google Analytics for analytics and tag management QA/QC.

• Oversee assigned complex tasks to completion
• Prepare and implement quality assurance policies and procedures
• Identifying potential process improvements, recommending solutions, helps develop and implement proposed solutions/tools to improve the efficiency of the department
• Coordinate and manage processes for routine inspection and quality tests within the QA program
• Identify and resolve workflow and production issues
• Support Mar Tech leadership in regular updates, reports on the QA program performance and tech stack for the broader Marketing Dept.
• Additional responsibilities may include:
  • Capture and document QA requirements for system enhancements or new technologies
  • Investigate issues related to existing systems and technologies