Receptionist, Administrative​/Clerical

Overview

Receptionist position at Camberley Heights Care Home (Avery Healthcare). Shifts are on a two-week rotation:
Week One – Tuesday and Thursday 2:00 PM to 8:00 PM;
Week Two – Friday, Saturday, and Sunday 2:00 PM to 8:00 PM.

• Provide professional, high-quality customer service as the first point of contact within the home.
• Answer the telephone, respond to enquiries at reception, redirect calls to relevant staff, and record messages.
• Complete reception-related administration, maintain databases, and provide administrative assistance as required by the General Manager.
• Maintain the tidiness of the reception area and liaise with Housekeeping to ensure standards are upheld.

To be successful, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. The ideal candidate will:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Be positive, friendly and welcoming.
• Have previous exposure to problem-solving and handling client complaints.

Avery Healthcare focuses on supporting the people who care for residents. The company offers a caring, supportive environment with learning and development opportunities, and a culture of respect and compassion. Avery operates over 100 homes and is a leading provider of luxury elderly care in the UK.

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on volume of applications and business needs.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.